Branch Banking

2 weeks ago

Fort Wayne, IN, United States Flagstar Bank Full time
Position Title
Branch Banking - Client Consultant II - Float

Location
Fort Wayne, IN 46815

Job Summary
A Branch Banking Client Consultant II - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.

Job Responsibilities:
  • Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
  • Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to, NextGen and marketing campaign lead calling, weekly appointments set, weekly appointments completed and needs met.
  • Risk Management: Execute all sales, service, and banking transactions accurately and compliantly. Strives for no controllable losses.
  • Performs more moderately complex special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
Job Requirements:
  • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
  • 4 - 5 years customer service and sales experience, (including in the financial services industry, required
  • May require National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. NMLS registration can be completed after job entry date.
  • Ability to train and mentor others, including products and platform procedures, required
  • Experience with using and demonstrating digital products and self-service technologies, preferred


Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

  • Branch Banking

    2 days ago

    Fort Wayne, IN, United States Flagstar Bank Full time

    Position Title Branch Banking - Client Consultant I (Part-Time) Location Fort Wayne, IN 46804 Job Summary A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and...

  • Branch Banking

    17 hours ago

    Fort Wayne, IN, United States Flagstar Bank Full time

    Position Title Branch Banking - Client Consultant I (Part-Time) Location Fort Wayne, IN 46804 Job Summary A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and...

  • Teller Retail Banker

    3 days ago

    Fort Wayne, IN, United States Woodforest National Bank Full time

    Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering...

  • Teller Retail Banker

    2 weeks ago

    Fort Wayne, IN, United States Woodforest National Bank Full time

    Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering...

  • Teller Retail Banker

    2 weeks ago

    Fort Wayne, IN, United States Woodforest National Bank Full time

    Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering...

  • Teller Retail Banker

    7 days ago

    Fort Wayne, IN, United States Woodforest National Bank Full time

    Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering...

  • Universal Banker

    2 weeks ago

    Fort Wayne, IN, United States Van Wert Federal Savings Bank Full time

    GreenWay Bank is seeking a professional and friendly Universal Banker! In this role, you will serve as a key frontline representative at our downtown Fort Wayne, Indiana location, providing an exceptional customer experience and performing financial transactions for individual and business clients. You'll play a crucial role for the bank in fostering...

  • Universal Banker

    3 days ago

    Fort Wayne, IN, United States Van Wert Federal Savings Bank Full time

    GreenWay Bank is seeking a professional and friendly Universal Banker! In this role, you will serve as a key frontline representative at our downtown Fort Wayne, Indiana location, providing an exceptional customer experience and performing financial transactions for individual and business clients. You'll play a crucial role for the bank in fostering...

  • Universal Banker

    1 week ago

    Fort Wayne, IN, United States Van Wert Federal Savings Bank Full time

    GreenWay Bank is seeking a professional and friendly Universal Banker! In this role, you will serve as a key frontline representative at our downtown Fort Wayne, Indiana location, providing an exceptional customer experience and performing financial transactions for individual and business clients. You'll play a crucial role for the bank in fostering...

  • Mortgage Loan Originator

    2 weeks ago

    Fort Wayne, IN, United States First State Bank Full time

    First State Bank is looking for another Mortgage Loan Originator to add to our successful team! If you are someone with mortgage loan experience, we would love to talk with you about working at First State Bank. First State Bank was founded in 1910 by a group of community businessmen Middlebury, Indiana who felt that relationships with customers and the...