Current jobs related to IT Service Desk Analyst - Prescott Valley, AZ - Ernest Health
-
Account Analyst
7 days ago
Prescott, AZ, United States Embry-Riddle Aeronautical University Full timeJob Description Embry-Riddle: A Global Leader in Aviation and Aerospace With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world's largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600...
-
Automotive Customer Service Advisor
2 weeks ago
Prescott Valley, AZ, United States Pep Boys Full timeReq. Number 162772 Job Description Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone...
-
Delivery Specialist
1 week ago
Prescott Valley, AZ, United States Rent-A-Center Full timeWe are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We are hiring immediately customer account reps that want to move up with the company and that will provide excellent...
-
Delivery Specialist
7 days ago
Prescott Valley, AZ, United States Rent-A-Center Full timeWe are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We are hiring immediately customer account reps that want to move up with the company and that will provide excellent...
-
Delivery Specialist
7 days ago
Prescott Valley, AZ, United States Rent-A-Center Full timeWe are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We are hiring immediately customer account reps that want to move up with the company and that will provide excellent...
-
Delivery Specialist
4 days ago
Prescott Valley, AZ, United States Rent-A-Center Full timeWe are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We are hiring immediately customer account reps that want to move up with the company and that will provide excellent...
-
Delivery Specialist
23 hours ago
Prescott Valley, AZ, United States Rent-A-Center Full timeWe are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We are hiring immediately customer account reps that want to move up with the company and that will provide excellent...
-
Night Auditor
7 days ago
Prescott, AZ, United States MandM Hospitality, LLC Full timeThe Quality Inn Prescott, AZ is hiring for a Night Auditor to join its front desk staff. Applicants must be friendly, dependable, reliable, able to multitask, able to work unsupervised, and have excellent communication and customer service skills. Ability to learn and use hotel software is required. Specific duties will include but are not limited...
-
Night Auditor
5 days ago
Prescott, AZ, United States MandM Hospitality, LLC Full timeThe Quality Inn Prescott, AZ is hiring for a Night Auditor to join its front desk staff. Applicants must be friendly, dependable, reliable, able to multitask, able to work unsupervised, and have excellent communication and customer service skills. Ability to learn and use hotel software is required. Specific duties will include but are not limited...
-
Night Auditor
3 days ago
Prescott, AZ, United States MandM Hospitality, LLC Full timeThe Quality Inn Prescott, AZ is hiring for a Night Auditor to join its front desk staff. Applicants must be friendly, dependable, reliable, able to multitask, able to work unsupervised, and have excellent communication and customer service skills. Ability to learn and use hotel software is required. Specific duties will include but are not limited...
IT Service Desk Analyst
2 weeks ago
Overview
At Ernest Health, we provide specialized medical and rehabilitative services to our patients through our rehabilitation and long-term acute care hospitals. We treat patients who often are recovering from disabilities caused by injuries or illnesses, or from chronic or complex medical conditions.
We strive to attract, retain, develop, and empower our employees, supporting them in their professional growth with career advancement opportunities and a path to success within our organization.
We are seeking an IT Service Desk Analyst to join our team
This is a remote position based in the greater Pheonix/Prescott Valley/ Flagstaff area.
As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees' work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through "My Ernest Journey" and through our Engagement Survey, where our approach is "You Spoke, We Listened". These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.
Our hospital offers comprehensive benefits, designed to support your health and financial well-being.
Benefits:
- PPO and High Deductible Medical Plan options
- Flexible Spending and Health Savings Account options available
- Dental and Vision coverage
- 401K with employer matching
- Life insurance
- Short-and-long term disability
- Employee Assistance Program
- Wellness Program with quarterly wellness challenges with participation incentives
- Earned Time Off - start accruing vacation time on start date
Required Skills:
- High School Diploma or GED; Associate's Degree preferred.
- Prior Help Desk/Service Desk Support experience required.
- Windows Laptop or Desktop support experience required.
- Windows based printer installation/troubleshooting experience required
- Experience with Microsoft office, Outlook and Active Directory accounts preferred.
- Service Desk + or Help Desk Certificate preferred.
- Demonstrates ability to work with users of varied positions to provide highly effective support and problem resolution skills.
- Customer focused, troubleshooting skills.
- Demonstrates general computer skills including: data entry, word processing, email, and record management.
- Effective organizational and time management skills.
- Outstanding written and verbal communication skills.
- Punctual and Regular Attendance.
- Ability to maintain proper levels of confidentiality.
- Ability to work closely and professionally with others.
Responsibilities
Responsible for supporting the Ernest Service Desk function to provide support for our customers, including Ernest Hospital Staff, Employees, Vendors and other supporting staff (vendors and consulting medical staff). This position will be responsible for problem identification, issue documentation, communication with customers and other IT support staff to resolve IT hardware/application issues. This position will also be responsible for user/hardware requests to initiate the fulfillment of Ernest staff requirements. The service desk analyst will serve as the primary point of contact for the documentation and resolution of tier one issues and will need to have exceptional customer service/communication skills.
