Current jobs related to IT Tier II Service Desk Support Specialist - Greeley, CO - Frontier Academy

  • Deskside Support

    2 weeks ago

    Greeley, CO, United States Omni Inclusive Full time

    Deskside Support TechnicianOverview:This position is for an experienced technician on the Desktop Support team responsible for partnering with both IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies standard operating environment. It also involves hardware asset management. Managing the IT stockroom...

  • Deskside Support

    18 hours ago

    Greeley, CO, United States Omni Inclusive Full time

    Deskside Support TechnicianOverview:This position is for an experienced technician on the Desktop Support team responsible for partnering with both IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies standard operating environment. It also involves hardware asset management. Managing the IT stockroom...

  • Deskside Support

    1 week ago

    Greeley, CO, United States Omni Inclusive Full time

    Deskside Support TechnicianOverview:This position is for an experienced technician on the Desktop Support team responsible for partnering with both IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies standard operating environment. It also involves hardware asset management. Managing the IT stockroom...

  • Deskside Support

    5 days ago

    Greeley, CO, United States Omni Inclusive Full time

    Deskside Support TechnicianOverview:This position is for an experienced technician on the Desktop Support team responsible for partnering with both IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies standard operating environment. It also involves hardware asset management. Managing the IT stockroom...

  • Takeout Service Specialist

    1 week ago

    Greeley, CO, United States Olive Garden Full time

    $12.14 per hour - $12.14 per hour plus tips Join Our Winning Family! Discover amazing benefits: Flexible schedules to help you balance your commitments (school, childcare, family care, etc.) Free Employee Meal (limited menu) Weekly pay Anniversary pay Paid Sick Leave (accrue 1 hour for every 30 hours worked, starting upon hire) Paid Family and Medical Leave...

  • Academic Business Specialist

    2 weeks ago

    Greeley, CO, United States SNI USA Inc Full time

    SNI Technology's client located in Greeley, CO is immediately seeking to hire an Academic Business Specialist for an exciting, short-term contract opportunity. This temp assignment is an estimated 30-40 hours per week onsite position with an expected contract duration of 1 ½ months (Estimated end date is January 30, 2026). Academic Business Specialist Job...

  • Academic Business Specialist

    6 days ago

    Greeley, CO, United States SNI USA Inc Full time

    SNI Technology's client located in Greeley, CO is immediately seeking to hire an Academic Business Specialist for an exciting, short-term contract opportunity. This temp assignment is an estimated 30-40 hours per week onsite position with an expected contract duration of 1 ½ months (Estimated end date is January 30, 2026). Academic Business Specialist Job...

  • Academic Business Specialist

    2 days ago

    Greeley, CO, United States SNI USA Inc Full time

    SNI Technology's client located in Greeley, CO is immediately seeking to hire an Academic Business Specialist for an exciting, short-term contract opportunity. This temp assignment is an estimated 30-40 hours per week onsite position with an expected contract duration of 1 ½ months (Estimated end date is January 30, 2026). Academic Business Specialist Job...

  • Front Desk Sales Associate

    1 week ago

    Greeley, CO, United States Massage Envy Full time

    Earn Up To $25 Per Membership Sold + Your Base Hourly Rate!! Massage Envy is looking for committed, friendly, upbeat and sales minded individuals to join our team! As a Front Desk Sales Associate at one of our Atticus Franchise Group Massage Envy franchised locations, the largest operator system for Massage Envy, you play an important role in driving our...

  • Front Desk Sales Associate

    1 week ago

    Greeley, CO, United States Massage Envy Full time

    Earn Up To $25 Per Membership Sold + Your Base Hourly Rate!! Massage Envy is looking for committed, friendly, upbeat and sales minded individuals to join our team! As a Front Desk Sales Associate at one of our Atticus Franchise Group Massage Envy franchised locations, the largest operator system for Massage Envy, you play an important role in driving our...

IT Tier II Service Desk Support Specialist

7 hours ago

Greeley, CO, United States Frontier Academy Full time
Position Type:
Technology

Date Posted:
11/11/2025

Location:
Frontier Secondary
  • Position Title:
    • IT Tier II Service Desk Support Specialist
  • Position Type:
    • Full Time, benefit eligible
  • Date Posted:
    • 11/11/25
  • Start Date:
    • TBD
  • Location:
    • Frontier Academy Elementary and Secondary
  • Closing Date:
    • Open until filled
  • Classification:
    • Non-Exempt
  • Salary Grade/Level/Family/Range:
    • $57,375.59 - $84,293..37
  • Reports to:
    • Director of Technology
  • Contract Length/ Days:
    • 188 days
  • EDUCATION/EXPERIENCE:
    • Required:
      • Prior experience in IT support
      • Experience with Azure AD and Microsoft 365
      • Strong teamwork and communication skills
      • Strong troubleshooting and problem-solving skills
      • Working knowledge of relevant operating systems, software and programming
      • Good organization, time management and prioritization
      • Interest in learning new tech and trying new methods and processes
    • Preferred:
      • Associate's Degree or higher in IT related field
      • Associate's degree preferred in Information Technology or similar field: or equal amount of years in experience.
      • Previous experience in an IT support role, 2-3+ years preferred.
      • 2-3+ years' experience with Windows and MacOS Chrome/Google OS
      • Networking knowledge
      • Cloud Infrastructure background
  • Summary/Objective
    • In this role, the Service Desk Support Specialist will provide a variety of specialized services to support the delivery of IT Technical to staff and students. The IT services to be provided will require various levels of skill sets and subject matter expertise depending on task complexity. The IT environment is a Google Chrome OS, Microsoft (MS)/Intel-Based and Apple Macintosh/Mchip (MAC) OS distributed computing infrastructure. The IT environment utilized Google, Microsoft Office applications, JAMF, Azure Active Directory (AD) Organizational Units (OU), networking protocols, network printers, in addition to multiple software/Hardware applications such as Adobe suite, Google admin console, Valcom, SIP. The primary function is to provide on-site Tier II technical support including all tasks required by administration and management.
JOB DESCRIPTION
  • Responsible for installing, maintaining and repairing hardware and software components of our organization
  • Provide support to users by being the first point of contact for error reporting
  • Resolve Tier I and Tier II technical issues related to computers, tablets, and other office systems
  • Diagnose and resolve technical hardware and software issues on Windows, macOS and iOS Chrome OS operating systems
  • Contribute to creating and maintaining documentation for a knowledge base
  • Other duties as assigned by supervisor or building leadership
  • Supervisory Responsibilities:
    • None
  • Work Environment/ Physical Demands
    • Ability to sit for long periods of time, numerous distractions, visual, auditory and ambulatory acuity important
    • Occasional lifting of up to 30 pounds
  • Travel
    • None
  • Additional Qualifications:
    • Must be able to follow oral and written directions and have the ability to establish effective working relationships with staff and students. Visual, auditory and ambulatory ability. Excellent verbal and written communication skills. Conflict management skills. Strong organizational skills. Empathetic. Positive relationship builder. Knowledge, skills and abilities sufficient to perform the function of the position as outlined.
  • EEO/AAP Statement
    • Frontier Academy shall not discriminate in its employment or hiring practices on the basis of race, color, creed, sex, sexual orientation, religion, national origin, ancestry, age, genetic information, gender identity, marital status or disability. Frontier Academy shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort. The Executive Director is committed to cultural diversity among district personnel as a means of enriching educational experience. Frontier Academy shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort.
  • Apply online www.frontieracademy.net
  • Other Duties
    • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Regular attendance is required for this position.
  • Benefits
    • PERA retirement
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Paid time off
  • *The job posting asks for salary in prior positions. Please leave these sections blank.