Octane Raceway

1 day ago

Scottsdale, AZ, United States Octane Entertainment Full time
Description
Overview

Imagine your ideal job. Now add kart racing. And arcade games. And parties every day of the week. This isn't any ordinary workplace; it's the beginning of a bowled new career as a Greeter/Counter Desk Associate with Bowlero Corp.

The entire in-center experience begins with our Greeters/Desk Attendants. They set the tone for everyone who enters our doors, giving us our first opportunity to our impress guests and providing them with the kind of "WOW" factor they've been looking forward to. It's more than just smiling, waving, and saying hello; you'll be actively assisting our guests, monitoring guest flow in and out of the center, and following up on guest inquiries in a timely and courteous manner.

Essential Duties: Get a glimpse of all you'll experience as one of our Greeter/Counter Desk Associates

Give a warm welcome
  • Be friendly and inviting to our guests in person and over the phone
Manage the list
  • If there's a waitlist, you'll take names, distribute pagers, and suggest/upsell other available activities (like games, food & drink) to keep our guests happy & busy.
Be a lanemaker
  • Track availability and assign racing, prepare for leagues, and get all the relevant info needed to provide a seamless guest experience
Work the register
  • Ring sales at the counter and follow our cash control procedures
Give a quick lesson
  • Be available to assist our guests with some very basic instruction
Get technical (sort of)
  • Be able to operate our POS system, central panel, computers, and P/A system
Desired skills: Check out the desired skills below and see if you have what it takes to join our team
  • HS Diploma or equivalent restaurant/hospitality experience
  • Proven success in school/previous job experience
  • Excellent telephone etiquette
  • Must meet the minimum age required by state law to serve alcohol
Company Information
LUCKY STRIKE ENTERTAINMENT

The world's largest and most dynamic bowling-based entertainment company.
  • 365+ locations across the globe
  • 13,000+ passionate associates
  • 40 million guestsevery year

We deliver unforgettable experiences across bowling centers, family entertainment centers (FECs), and waterparks nationwide. From classic and black light bowling lanes to arcades, laser tag, thrill rides, attractions, and expansive waterparks, our destinations are designed to entertain guests of all ages.

Whether it's a casual night out, a birthday celebration, a group event, or a full day of family fun, our venues combine innovation, hospitality, and high-energy experiences to create moments guests return for again and again. At every location, our teams bring the fun to life, making entertainment bigger, bolder, and more memorable every day.

Octane Raceway is Arizona's premium karting facility, and Velocity VR, the state's only free-roam virtual reality gaming arena. It's sister venue, Mavrix, is located in the 50,000 square-foot retail space next door to Octane Raceway at the Pavilions at Talking Stick. Mavrix and Octane Raceway will total a combined 110,000 square feet with shared access to the outdoor games patio, which will connect the two entertainment powerhouses

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