Director of Health Services

City/State: Minnetonka, Minnesota

Categories: Nurse (RN/LPN)

Shift: Ebenezer

Job Status: day

Req ID: 161281

Pay Range: Ebenezer

Job Overview

Terralume Signature Memory Care , opening Spring 2026, is a boutique community designed exclusively for people living with Alzheimer's and other forms of dementia. Located in Minnetonka off Wayzata Boulevard.

The Director of Health Services serves as a key culture-setter for our new Signature Memory Care community, leading with compassion, clarity, and a commitment to excellence. This leader models exceptional communication, guiding and empowering a care team that deeply understands the unique needs of individuals living with dementia. With a continuous-learning mindset, the Director fosters professional growth, encourages evidence-based practice, and ensures that individualized, person-centered care remains at the heart of our work. They play a vital role in educating and supporting families through the dementia journey, creating trusting partnerships that enhance resident well-being. As a foundational member of the community, the Director of Health Services will shape a culture defined by teamwork, holistic care, and a shared dedication to meaningful moments and exceptional experiences.

The nursing schedule includes;

• 80 hours every two weeks ; Full Time

• Weekends as needed

• Full Benefits, including RN student loan repayment option

Responsibilities

• Oversees Resident-Centered Care:

• Ensures the development of RN assessments and the implementation of individual resident care plans/service agreements that attain or maintain the highest level of physical, mental, and psycho social well-being of the resident.

• Ensures that care planning incorporates Honoring Choices (POLST) and Resident Bill of Rights.

• Ensures appropriate resident/family participation and education in the care planning/service agreement processes. Sees that this is properly documented.

• Ensures Clinical Compliance:

• Effectively plans, organizes, directs, and implements a comprehensive health care program. This includes, but is not limited to, staff placement consistent with the scope of practice, medication administration program, resident safety, and staff development.

• Collaborates with Ebenezer administration to develop nursing policies and procedures that reflect current clinical practice, professional standards, and Ebenezer's philosophy of care.

• Evaluates and modifies goals, objectives, and organizational structure of the health services department to continually provide health care services consistent with best practices.

• Oversees site compliance with all applicable regulations, including, but not limited to, MN Board of Nursing, Minnesota State Home Care Licensure, HIPAA, OSHA, CLIA, & Medicaid.

• Advises administration in matters related to nursing services and environmental safety, enlisting compliance specialists as appropriate.

• Develops and participates in the implementation of a process that collects and analyzes health services data, identifies trends, institutes actions to resolve problems promptly, and evaluates the effectiveness of these actions.

• Manages nursing department budget:

• Participates in budget development and monitors budget compliance.

• Prepares financial/statistical reports as requested.

• Provides leadership and general oversight of the nursing department:

• Develops goals with nursing staff and holds them accountable to their job responsibilities.

• Provides ongoing support to and encourages professional development of the leadership team.

• Establishes and monitors an effective staffing model and ensures efficient use of staffing resources.

• Oversees delivery of all services provided by care providers and ensures staff compliance with all pertinent regulations and Ebenezer policies and procedures.

• Establishes ongoing training programs for nursing staff consistent with applicable local, state, and federal regulations.

• Monitors employee satisfaction and leads the development of appropriate employee engagement strategies.

• Ensures 24-hour availability of RN on-call.

• Performs essential functions of any health care team member if required.

• Leads and/or Performs Coordination of Resident Care:

• Ensures availability of adequate tools to support implementation of the resident care plan. This includes supplies such as medications and durable medical equipment.

• Encourages collaboration with community resources to meet the full complement of resident-identified needs.

• Ensures accurate and timely communication of resident care plan needs with all internal departments, such as dietary, billing, etc.

• Ensures collaboration among resident, family, physicians, consultants, community agencies, and institutions to facilitate safe transfer of care as needed.

• Ensures that assessments are consistently completed in a timely manner and that MD orders are updated to validate care plans.

• Supports a marketing plan aimed at full occupancy:

• Strives to create a culture of service excellence through role-modeling, training, and coaching nursing staff in the principles and practices of customer service.

• Collaborates with Ebenezer marketing team and assists with marketing and outreach initiatives. This may involve visits to referral sources, public speaking, and individual resident/family consultations.

• Collaborates with the management team to develop and maintain a system for soliciting customer feedback and following up on concerns and suggestions.

Required Qualifications

• Training or Associate's Degree

• 1 year of experience

• Registered Nurse with the MN Board of Nursing

• Basic Life Support (American Heart Assoc, Red Cross or MTN) Upon Hire

Preferred Qualifications

• Bachelor's Degree

• 3 years of experience

Benefit Overview

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more Please follow this link for additional information: http://www.ebenezercares.org/employee-benefits

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status