Customer Service
7 days ago
This position is to be filled in Los Angeles Distribution Center
Provides support to the Sales Operations Manager through Customer order processing and coordination; and customer service-oriented activity.
Role and Responsibitlies:
- Perform all tasks necessary to process and expedite customer orders and order updates from receipt of order to shipping of the product
- Maintains communication with Packing, Shipping and Transportation regarding daily order processing
- Communicates with customers regularly regarding orders, transportation, delivery
- Schedules delivery appointments when required
- Assists with inventory tracking and reconciliation
- Handles billing of invoices through email, fax, or post
- Maintains Sales reports and documents as needed upon request in various formats.
- Assist Sales Operations Manager, Sales Director and Supervisor as required with administrative tasks
- High School or General Education Diploma
- Knowledge of basic inventory accounting and book-keeping
- Familiar with business office activity
- Familiarity with office equipment and supplies
- Strong interpersonal, communication and reasoning skills
- Self-motivation, strong work ethic and integrity
- Strong verbal and written communication skills
- Proficiency with computers, especially in the Microsoft Office Suite
- Comfortable in team-oriented, fast-paced environment with competing demands on time and tasks
- Good math skills
- Good reading and comprehension skills (English)
- Ability to maintain positive and courteous attitude in all circumstances and toward all customers and/or co-workers
- Knowledge of mushrooms and produce is preferred,
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