Live Operations Specialist

1 day ago

Austin, TX, United States Trucking People Full time
Live Operations Specialist- Autonomous Vehicle Operations
Location: Austin, TX (On-Site)
Pay: $24.00 - $28.00 per hour
Schedule: Rotating shifts, including weekends
  • 1st Shift: 6:00 AM - 2:00 PM
  • 2nd Shift: 2:30 PM - 11:00 PM
    Type: Full-Time | 6-Month Contract (Potential Extension)
About the Role
Join the future of mobility as a Live Operations Specialist supporting autonomous vehicle operations in Austin, TX. You'll monitor live vehicle activity from the Operations Office in Austin TX, provide real-time support, and help ensure safe and efficient trips for self-driving vehicles.

This is an on-site, hands-on role ideal for detail-oriented professionals who excel under pressure and have a passion for emerging transportation technology.

Key Responsibilities
  • Monitor multiple autonomous vehicles in real time using camera feeds and the Remote Command (RC) interface.
  • Proactively intervene to ensure safety and regulatory compliance when required.
  • Document all interventions, observations, and incidents using Notion and Google Sheets.
  • Conduct post-trip analyses and flag operational anomalies.
  • Participate in Root Cause Analysis (RCA) sessions to improve safety and performance.
  • Track and report operational metrics and insights to team leads.
  • Deliver clear handoffs and communication across shifts.
Requirements
  • Experience in technical support, operations, dispatch, logistics, or IT.
  • Strong decision-making skills in high-pressure situations.
  • Excellent attention to detail with strong documentation discipline.
  • Basic understanding of autonomous vehicle systems or strong interest in learning them.
Preferred Qualifications
  • Experience with geolocation tools or Remote Command interfaces.
  • Familiarity with autonomous perception and planning systems.
  • Experience analyzing logs or working with event data.
Work Environment & Schedule
  • On-site role at our Austin Remote Operations Center.
  • Rotating schedule with required flexibility for morning and evening shifts, including weekends.
Benefits
  • Subsidized healthcare through HireArt.
  • Pre-tax commuter benefits.
  • Flexible Spending Account (FSA) for healthcare costs.
  • Company-paid short-term and long-term disability and life insurance.

How to Apply
Submit your application and complete the pre-screen questionnaire to begin the process. Be part of the team ensuring the safety and success of autonomous vehicle technology in Austin.

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