Director of Residential Life

4 days ago

New York, NY, United States SUNY Downstate Health Sciences University Full time
Director of Residential Life

Job No: 496893
Department: ADMINISTRATION - STUDENT AFFAIRS
Local Title: Director of Residential Life
Budget Title: Staff Associate
Work Type: Full Time
Location: Brooklyn, NY
Categories: Management and Professional, Administrative, Finance

Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Bargaining Unit:

UUP

Job Summary:

The Department of Residential Life at SUNY Downstate Health Sciences University is seeking a full-time Staff Associate / Director.

The Director of Residential Life & Services (RLSD) is responsible for supporting the health, safety, and well-being of residential students and other housing residents. The RLSD oversees the overall student learning and community development within the residence halls. This position supervises an Assistant Director, Staff Assistants, and Resident Assistants, managing approximately 200-250 residents. The RLSD is dedicated to fostering students' personal, interpersonal, and intellectual growth. The RLSD reports to the Senior Associate Vice President of Finance.

Duties & Responsibilities

The following functions maybe assigned, but are not limited to:

  • Budget/Financial Management
    • Develop and present the fiscal year Budget in line with SUNY Downstate and SUNY Central guidelines.
    • Manage financial reporting for SUNY/DASNY and related entities based on occupancy and RLS revenue projections.
    • Ensure purchase orders, requisitions, and credit card payments are accurate and completed in a timely manner.
    • Perform additional duties as assigned in partnership with the Finance Department.
  • Occupancy and Data Management
    • Develop and enhance systems to maintain occupancy at budgeted levels.
    • Create marketing materials for students and transient guests.
    • Responsible for timely rental billing, collection and follow-up.
  • Staff Supervision
    • Supervise Assistant Director, Staff Assistants, Janitors, Cleaners, and Resident Assistants.
    • Hold monthly all-staff meetings and provide performance evaluations.
    • Coordinate staff training and the move-in schedule for students.
  • Student and Community Support
    • Respond to inquiries and calls concerning policies and procedures during off hours.
    • Work to enhance overall customer satisfaction.
  • Professional Development
    • Attend relevant professional meetings and conferences, including SUNYRLHA meetings.
  • Management of 440 Lenox Road Nurse's Residence
    • Review and sign lease agreements.
    • Conduct rent increase analysis based on CPI-U.
    • Coordinate maintenance requests with Hospital Facilities operations.
    • Interact with tenants to address concerns and improve satisfaction.
    • Enforce policies, procedures, and lease agreements.
  • Residential Life Expectations
    • Residence Hall Directors are responsible for cultivating inclusive communities that respect individual differences and foster a supportive environment. Responsibilities include:
      • Promoting behavioral standards and expectations within the community.
      • Assisting with conflict resolution between individuals and groups.
      • Engaging with community members by fostering social connections.
      • Addressing safety, well-being, and facility issues, following Residential Life and university protocols.
      • Being available to respond to student crises, including after-hours situations.
Required Qualifications:
  • Master's Degree and 2-years of residence hall or housing experience,
    • or a Bachelor's Degree with 6 to 8-years of experience in university housing programs.
  • Experience in self-support budgeting, financial reporting, residential revenue management, billing and collection of rent and contract administration.
  • Strong relationship management, collaboration, and customer service skills, with proven experience in facilities management operations.
  • Experience supporting students' academic and personal development, including advising student groups and providing leadership training.
  • Strong organizational and critical thinking abilities.
  • Proven ability to collaborate with a multi-faceted team, including Facilities, Public Safety, Bursar, Admissions, and Student Health Services.
  • Flexibility to work irregular and flexible hours.
  • Knowledge of Banner and Oracle systems is a plus.


Preferred Qualifications:

Work Schedule:

Variable Days; Variable Hours (Full-Time)

Salary Grade/Rank:

SL-4

Salary Range:

Commensurate with experience and qualifications

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Equal Employment Opportunity Statement:

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at ada@downstate.edu

Advertised: August 03, 2025 Eastern Daylight Time
Applications close:

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