Service Advisor

2 weeks ago

Des Moines, IA, United States Meineke Full time
Service Advisor

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Benefits

We offer a range of benefits including:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Competitive compensation
  • Career advancement
  • Training and development
  • Comprehensive benefits package
  • Positive work environment
  • Locally-owned
  • Cutting-edge tools and equipment
  • Work-life balance
Responsibilities

Responsibilities include:

  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications

Qualifications include:

  • High school diploma or GED required, bachelor's degree preferred
  • Valid state-issued driver's license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?

Join us to:

  • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements
  • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie
  • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members

Compensation: $25.00 - $35.00 per hour

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