Bryan Ashley Quality Support Coordinator
1 week ago
Bryan Ashley Inc. manufactures furniture for the hospitality industry. The role of the Quality
Support Coordinator is to provide both virtual and onsite post-order support to customers with
product issues and assist in product improvement. The position will consist of managing quality
issues, performing/coordinating furniture repairs and communicating with customers and
vendors for the evaluation and resolution of furniture quality issues.
This position will require the individual to either reside in Deerfield Beach, FL or commute daily.
Job Duties:
- Collect and analyze furniture issues reported by customers via images and onsite visits
throughout fully functional hotel properties and or construction sites, mostly in the US - Initiate new repair projects and manage tasks from initial reporting through repair to
closeout of issue - Hire furniture repair contractors and determine the contractor's ability and experience
in performing specific repairs - Assist and lead in determining corrective solutions, providing step by step technical
direction of furniture repairs and coordinating technicians for repairs - Assist in furniture installations and manage installation teams with the assembly of
custom furniture - Provide detailed recommendations for quality and structural improvements needed for
mass production of furniture - High level of email and phone communication which will include but not be limited to
gathering causes or symptoms of issues and detailed reporting of issues to the
manufacturer - Maintain a detailed daily record of customer, vendor and contractor job progress and
reports
- Must be self-motivated, have a sense of urgency and attention to detail
- Furniture construction and repair knowledge is strongly preferred
- Ability to read construction drawings to determine repair solutions
Ability to read floor plans to create an installation or repair schedule by floor or by
product - Frequent travel to local and out of state job sites will be required for detailed
furniture inspections and furniture repairs - Working knowledge of hand tools, power tools, construction hardware and material for
furniture inspections and repairs - Must be able to take detailed measurements in both American and Metric standards and
be able to determine proper hardware solutions based on those measurements
Requires the ability to sit, stand, walk, stoop, and bend especially for the inspection
of furniture. Lifting of 100 lbs+ may be required - Ability to juggle multiple projects in a high pace environment and prioritize tasks
- Analytical ability is required in order to gather and summarize data for reporting via
presentations and spreadsheets - Ability to speak clearly and present detailed plan of correction to customers and help
alleviate concerns
- Must be able to travel by airplane and car when necessary
- Must be able to read, write and speak English fluently
- Must have a valid driver's license to operate a vehicle
- Knowledge of word processing, spreadsheet, presentation and email software
- Strong communications skills and ability to provide detailed step-by-step instructions
to contractors in verbal and written format
Notice
If you are a resident of California please click here to review the CCPA Job Applicant Privacy Notice for OFS Brands before continuing.
Continue
Get taken care of.
Healthcare, dental and vision insurance plan options for you and your dependents
Company-provided life insurance and long-term disability coverage
Supplemental insurance benefits
Paid time off and generous vacation package
401(k) plan with Roth options and access to a personal financial advisor
Mental health Employee Assistance Program with providers across the country
Onsite gym with state-of-the-art equipment
EOE M/F/Disabled/Vet/LGBTQ+
This company is an equal opportunity employer and makes employment decisions without regard to race, gender, gender identity, sexual orientation, disability or protected veteran status.
Transparency in Healthcare Coverage
www.webtpa.com
-
Bryan Ashley Project Development Specialist
1 week ago
Deerfield Beach, FL, United States OFS Full timeBryan Ashley, a leading manufacturer of high end custom hospitality furniture, is seeking a Project Development Specialist. The qualified individual will be responsible for working with clients to provide custom furniture quotations. ESSENTIAL FUNCTIONS Responsibilities will include but not be limited to the following: Receive, analyze and prepare quote...
-
Bryan Ashley Project Development Specialist
7 hours ago
Deerfield Beach, FL, United States OFS Full timeBryan Ashley, a leading manufacturer of high end custom hospitality furniture, is seeking a Project Development Specialist. The qualified individual will be responsible for working with clients to provide custom furniture quotations. ESSENTIAL FUNCTIONS Responsibilities will include but not be limited to the following: Receive, analyze and prepare quote...
-
Bryan Ashley Design Engineering Manager
4 days ago
Deerfield Beach, FL, United States OFS Full timeThe Design Engineering Manager is a leader with extensive experience in Furniture Engineering and has deep technical knowledge of the tools of Engineering. Requirements: Proven leadership experience managing technical or engineering teams. Minimum 5 years' hands on experience in hospitality furniture engineering Demonstrated technical expertise with 3D...
-
Bryan Ashley Design Engineering Manager
2 days ago
Deerfield Beach, FL, United States OFS Full timeThe Design Engineering Manager is a leader with extensive experience in Furniture Engineering and has deep technical knowledge of the tools of Engineering. Requirements: Proven leadership experience managing technical or engineering teams. Minimum 5 years' hands on experience in hospitality furniture engineering Demonstrated technical expertise with 3D...
-
Deerfield Beach, FL, United States Broward Health Full timeBroward Health North Shift: Shift 1 FTE: 1.000000 Summary: Coordinates activities aimed at achieving a continuous state of readiness surrounding quality data reporting and submission. Reviews, prepares, and completes hospital-wide assessment and improvement activities in order to assure compliance with all State, Federal, and accrediting agencies and to...
-
Deerfield Beach, FL, United States Broward Health Full timeBroward Health North Shift: Shift 1 FTE: 1.000000 Summary: Coordinates activities aimed at achieving a continuous state of readiness surrounding quality data reporting and submission. Reviews, prepares, and completes hospital-wide assessment and improvement activities in order to assure compliance with all State, Federal, and accrediting agencies and to...
-
Deerfield Beach, FL, United States Broward Health Full timeBroward Health North Shift: Shift 1 FTE: 1.000000 Summary: Coordinates activities aimed at achieving a continuous state of readiness surrounding quality data reporting and submission. Reviews, prepares, and completes hospital-wide assessment and improvement activities in order to assure compliance with all State, Federal, and accrediting agencies and to...
-
Deerfield Beach, FL, United States Broward Health Full timeBroward Health North Shift: Shift 1 FTE: 1.000000 Summary: Coordinates activities aimed at achieving a continuous state of readiness surrounding quality data reporting and submission. Reviews, prepares, and completes hospital-wide assessment and improvement activities in order to assure compliance with all State, Federal, and accrediting agencies and to...
-
Support Coordinator or Case Worker
6 days ago
Lake Worth Beach, FL, United States YSJ SUPPORT SERVICES CORP Full timeJob Opportunity: Support Coordinator at YSJ Support Services Corp Are you looking to enhance your resume with valuable social work experience? Or perhaps you want to make a positive impact while building your career? YSJ Support Services Corp is expanding and seeking new Support Coordinators. Our team is dedicated to providing top-notch case management to...
-
Support Coordinator or Case Worker
2 weeks ago
Lake Worth Beach, FL, United States YSJ SUPPORT SERVICES CORP Full timeJob Opportunity: Support Coordinator at YSJ Support Services Corp Are you looking to enhance your resume with valuable social work experience? Or perhaps you want to make a positive impact while building your career? YSJ Support Services Corp is expanding and seeking new Support Coordinators. Our team is dedicated to providing top-notch case management to...
