Customer Service Representative

1 week ago

Detroit, MI, United States Everlight Solar Full time

Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative This is a FULLY REMOTE, full-time, entry level. The Customer Service Representative will act as a connection, establishing and building relationships with our customers, operating in a fast-paced environment with precision and competence.

Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.

Responsibilities:

  • Handle high amounts of incoming calls
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Manage complaints, provide proper solutions and options; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Establish and build relationships with our customers
  • Go the extra mile to engage customers

Requirements:

  • Some proven customer support experience or experience as a client service representative is preferred
  • Strong phone administration skills and active listening capabilities
  • Ability to work independently and as a member of various teams and committees
  • Strong attention to detail
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • Ability to operate in a fast-paced environment
  • Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
  • Reliable 40 hour work week
  • ****M-F 8am - 4pm CST with alternating Saturdays 8am - 6pm CST

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • PTO
  • Sick and Safe Time
  • Paid Holidays Off

Salary: $30,000-$40,000/ year

Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.

  • Customer Service Representative

    1 week ago

    Detroit, MI, United States Everlight Solar Full time

    Customer Service Representative Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry level, evening shift position, with some weekend work. The Customer Service Representative will act as a connection, establishing and...

  • Customer Service Representative

    22 hours ago

    Detroit, MI, United States Michigan Staffing Full time

    Customer Service Representative Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a fully remote, full-time, entry level position. The Customer Service Representative will act as a connection, establishing and building relationships with our customers,...

  • Customer Service Representative

    1 week ago

    Detroit, MI, United States PIERCE MONROE & ASSOC LLC Full time

    The Customer Service Representative responds to telephone calls from citizens contesting parking tickets, wanting to schedule appointments, seeking information, or paying for their tickets. Essential Duties and Responsibilities Receive incoming telephone calls and assist citizens in resolving issues Process dispositions from pretrial...

  • Customer Service Representative

    1 week ago

    Detroit, MI, United States PIERCE MONROE & ASSOC LLC Full time

    The Customer Service Representative responds to telephone calls from citizens contesting parking tickets, wanting to schedule appointments, seeking information, or paying for their tickets. Essential Duties and Responsibilities Receive incoming telephone calls and assist citizens in resolving issues Process dispositions from pretrial...

  • Customer Service Representative

    2 weeks ago

    Detroit, MI, United States PIERCE MONROE & ASSOC LLC Full time

    The Customer Service Representative responds to telephone calls from citizens contesting parking tickets, wanting to schedule appointments, seeking information, or paying for their tickets. Essential Duties and Responsibilities Receive incoming telephone calls and assist citizens in resolving issues Process dispositions from pretrial...

  • Customer Service Representative

    2 days ago

    Detroit, MI, United States PIERCE MONROE & ASSOC LLC Full time

    The Customer Service Representative responds to telephone calls from citizens contesting parking tickets, wanting to schedule appointments, seeking information, or paying for their tickets. Essential Duties and Responsibilities Receive incoming telephone calls and assist citizens in resolving issues Process dispositions from pretrial...

  • Customer Service Representative

    14 hours ago

    Detroit, MI, United States PIERCE MONROE & ASSOC LLC Full time

    The Customer Service Representative responds to telephone calls from citizens contesting parking tickets, wanting to schedule appointments, seeking information, or paying for their tickets. Essential Duties and Responsibilities Receive incoming telephone calls and assist citizens in resolving issues Process dispositions from pretrial...

  • Customer Service Representative

    2 weeks ago

    Detroit, MI, United States Michigan Humane Society Full time

    Job Title: Customer Service Representative Location: Detroit, MI Hours: Full-Time Who We Are: Michigan Humane is a non-profit animal welfare organization dedicated to improving and saving lives through compassionate care, community engagement, and advocacy for animals. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for...

  • Bilingual Customer Service Representative

    2 weeks ago

    Detroit, MI, United States StockX Full time

    Why you'll love this role Customer Service Representatives are on the front lines of helping our customers. The Bilingual CS Rep plays an important role in handling the day-to-day contacts and resolving issues from our customers via phone, chat and email in both Spanish and English. They will also provide input into improving the customer experience and...

  • Customer Service Representative

    1 week ago

    Detroit, MI, United States Michigan Staffing Full time

    Customer Service Representative Location: Onsite at Ascension John Hospital & Medical Center Shift Hours: 7pm - 7:30am Week 1: Monday, Tuesday and Friday Week 2: Monday, Tuesday and Wednesday R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical...