Bilingual Customer Service

3 days ago

Golden Valley, MN, United States Staff My Agency Full time
Bilingual Customer Service Representative (Spanish/English) - State Farm Agent

Golden Valley, MN
$40,000-$60,000 per year + Performance Bonuses

Looking for an entry-level insurance job in Minnesota with long-term stability and growth? A well-established State Farm agency in Golden Valley, MN is hiring a bilingual (Spanish/English) Insurance Customer Service Representative to support local customers with their insurance needs. Must be fluent in Spanish and English both verbal and written.

This role is ideal for someone early in their insurance career who enjoys helping people, building relationships, and working in a professional office environment.

An active Minnesota Property & Casualty insurance license is required prior to start date.

What You'll Do
  • Provide excellent customer service to Minnesota policyholders in English and Spanish
  • Assist customers with:
  • Policy changes and updates
  • Billing and payment questions
  • Claims support and follow-ups
  • Coverage and account inquiries
  • Maintain accurate customer and policy records
  • Learn State Farm products, systems, and procedures
  • Work closely with a local team to meet daily service goals
What We're Looking For
  • Active MN Property & Casualty insurance license (required before start)
  • Fluent in Spanish and English (spoken and written)
  • Customer service, office, or call center experience preferred
  • Strong communication and interpersonal skills
  • Organized, dependable, and detail-oriented
  • Comfortable with computers and learning new software systems
  • Ability to multitask in a fast-paced environment
  • Authorized to work in the U.S. and able to pass a background check
  • ? Life & Health insurance license is a plus, but not required
Pay & Benefits
  • Competitive base salary
  • Performance-based bonuses
  • Signing bonus
  • Paid time off (PTO)
  • Disability and life insurance
  • Retirement plan with employer match
  • Paid training and ongoing development
  • Opportunity for advancement within the agency
About the Agency

This position is with a State Farm independent contractor agent , not State Farm Insurance Companies. Employees of State Farm agents are not employees of State Farm.

All hires must meet licensing requirements and complete required training.

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