IT Implementation Manager
2 weeks ago
Description
The Implementation Manager for IT Services, is responsible for working closely with Center/Practice Leadership and the IT Leadership Team to evaluate, plan, execute and transition IT support from the existing IT support model to the internal Managed IT Services Team for the company. This includes performing a discovery of the existing systems and workflows at the Center/Practice, creating a transition plan with communication, performing a transition of services and documenting the environment for IT Service Delivery to take over operational support. This person will also be architecting a solution for Microsoft 365 and Microsoft Azure for the centers/practices to transition from on-premise to the cloud.
Responsibilities
- Build relationships with Center/Practice Leadership (Operations Lead, Center/Practice Leader, IT provider)
- Evaluate IT Security for the centers/practices and provide guidance where needed
- Evaluate current IT contracts and provide guidance where needed
- Conduct site visits to centers/practices to evaluate, document and plan for migration to IT Services
- Create documentation for Center/Practice configuration and systems
- Understand and communicate IT Services value and offerings.
- Architecting, building and securing Microsoft 365 and Azure strategy to include Azure Virtual Network(s), Azure Virtual Machines and Azure Virtual Network Gateway
- Monitor Azure Subscription to ensure the solution stays within budget guidelines
- Work with existing IT providers to gather necessary information to transition IT support to the Service Delivery team
- Evaluate current IT equipment, validate against the company standards and recommend replacements for centers/practices as needed
- Ability to understand, evaluate and document existing networks and associated dependencies to include VPN connectivity, VLANs and various vendor equipment
- Ability to understand, evaluate and document existing server infrastructure and line of business applications
- Bachelor's degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field. Commensurate work experience will be considered in lieu of degree
- Prior healthcare experience is preferred
- Seven or more (7+) years of IT experience in an enterprise environment
- Project management experience
- 5+ years of experience with Microsoft Azure and Microsoft 365 Administration architecture and management experience
- Server management experience
- Hypervisor experience managing VMWare ESXi and/or Microsoft Hyper-V server
- Network infrastructure experience
- Knowledge of risk assessment tools, systems and application architecture
- Work efficiently with minimal supervision.
- Ability to travel up to 50%
Must pass a background check and drug screen.
We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.
We are an equal-opportunity employer.
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