Commercial Operations Specialist
2 days ago
Position Summary
The Commercial Operations Specialist plays a pivotal role in enhancing the efficiency and execution of the Commercial organization. This individual will serve as a key partner in enabling commercial success through hands-on project leadership, scalable training and enablement programs, and continuous process improvement. In addition to supporting cross-functional initiatives, the Specialist will lead the execution of the Net Promoter Score (NPS) program, ensuring the voice of the customer drives data-informed decisions.
Key Responsibilities
Project Leadership & Support
- Lead select Commercial projects (e.g., customer portal enhancement, AI-enabled tools, and operational pilots).
- Track progress of key initiatives and ensure timelines, milestones, and goals remain on course.
- Identify risks or roadblocks early, collaborating with stakeholders to develop solutions.
- Support ROI measurement and performance tracking aligned to strategic objectives.
- Design, develop, and maintain onboarding and ongoing training programs for Commercial team members.
- Collaborate with Commercial partners to align training content with evolving business needs.
- Maintain a central repository of enablement resources and best practices.
- Monitor and report on enablement KPIs (e.g., onboarding ramp time, training completion, content usage).
- Own the execution and analysis of the Net Promoter Score (NPS) program.
- Coordinate survey distribution, analyze results, and prepare insights for leadership.
- Partner with teams across the business to close the loop on feedback and identify areas for improvement.
- Support tool usage, reporting, and pricing administration initiatives as needed.
- Bachelors degree in Business, Marketing, Supply Chain, Data Analytics, or related field.
- 3+ years of experience in Sales Operations, Commercial Operations, Project Coordination, or related field.
- Demonstrated success leading commercial initiatives and cross-functional projects.
- Strong organizational, analytical, and communication skills.
- Proven ability to work collaboratively across functions and influence without direct authority.
- Experience supporting training, enablement, or customer feedback programs.
- Proficient in Microsoft Excel and PowerPoint (e.g., PivotTables, formulas, visual dashboards).
- Familiarity with Salesforce CRM, business intelligence tools (e.g., Tableau), and data integration platforms.
Working Place:
Pittsburgh, Pennsylvania, United States
Company :
2025 OCt 16th Virtual Fair - US Steel
-
Operations Specialist
1 week ago
Pittsburgh, PA, United States Marathon Petroleum Corporation Full timeAn exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. POSITION SUMMARY: Responsible for the safe and efficient operation of the process, storage, loading, and unloading systems of a mixed natural...
-
Operations Specialist
1 week ago
Pittsburgh, PA, United States Marathon Petroleum Corporation Full timeAn exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. POSITION SUMMARY: Responsible for the safe and efficient operation of the process, storage, loading, and unloading systems of a mixed natural...
-
Pittsburgh, PA, United States F.N.B. Corporation Full timePrimary Office Location: One North Shore Center. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title: Equipment Finance Commercial Segment Sales Manager Business Unit: BCSI Reports to: FNB Equipment Finance President Position Overview: This position is responsible for managing new business...
-
Pittsburgh, PA, United States F.N.B. Corporation Full timePrimary Office Location: One North Shore Center. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title: Equipment Finance Commercial Segment Sales Manager Business Unit: BCSI Reports to: FNB Equipment Finance President Position Overview: This position is responsible for managing new business...
-
Pittsburgh, PA, United States F.N.B. Corporation Full timePrimary Office Location: One North Shore Center. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title: Equipment Finance Commercial Segment Sales Manager Business Unit: BCSI Reports to: FNB Equipment Finance President Position Overview: This position is responsible for managing new business...
-
ACH Operations Specialist
2 days ago
Pittsburgh, PA, United States Raymond James Full timeJob Description Summary Execute standard banking transactions for specific units or operating/processing departments in accordance with administrative and operational processes. Process a range of specialized and non-standard transactions that usually require some research or investigation. Job Description WORK HOURS: 4 PM - 1 AMSUMMARY: The ACH Operations...
-
ACH Operations Specialist
4 hours ago
Pittsburgh, PA, United States Raymond James Full timeJob Description Summary Execute standard banking transactions for specific units or operating/processing departments in accordance with administrative and operational processes. Process a range of specialized and non-standard transactions that usually require some research or investigation. Job Description WORK HOURS: 4 PM - 1 AMSUMMARY: The ACH Operations...
-
Operations Specialist
1 week ago
Pittsburgh, PA, United States Saxton and Stump Full time*The preferred location is Pittsburgh, PA. We will consider other offices such as Malvern, Harrisburg or York, PA. Position Overview Join one of the most innovative, forward-thinking law firms in the country. As an Operations Specialist at Saxton & Stump team, you'll be joining a culture of excellence and teamwork, mixed with a strong focus on investing in...
-
Operations Specialist
6 days ago
Pittsburgh, PA, United States Saxton and Stump Full time*The preferred location is Pittsburgh, PA. We will consider other offices such as Malvern, Harrisburg or York, PA. Position Overview Join one of the most innovative, forward-thinking law firms in the country. As an Operations Specialist at Saxton & Stump team, you'll be joining a culture of excellence and teamwork, mixed with a strong focus on investing in...
-
Operations Specialist
2 weeks ago
Pittsburgh, PA, United States Saxton and Stump Full time*The preferred location is Pittsburgh, PA. We will consider other offices such as Malvern, Harrisburg or York, PA. Position Overview Join one of the most innovative, forward-thinking law firms in the country. As an Operations Specialist at Saxton & Stump team, you'll be joining a culture of excellence and teamwork, mixed with a strong focus on investing in...
