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Client Engagement Specialist

2 weeks ago


Richmond, VA, United States Ensono Full time

Client Engagement SpecialistRemote - United StatesJR012576

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

Honesty

Reliability

Curiosity

Collaboration

Passion

About the role and what you’ll be doing:

Ensono is seeking a Client Engagement Specialist to support initiatives that strengthen relationships and enhance market visibility. This position focuses on providing strategic, logistical, administrative, and communication support for engagement programs, events, and strategic projects. The role requires adaptability, collaboration, and a proactive approach to contributing to organizational priorities.

Responsibilities

• Contribute to initiatives that enhance client engagement and market visibility, including research, coordination, and communication tasks.

• Provide strategic and professional support for programs and events, ensuring smooth execution and timely follow-up.

• Assist in gathering insights and maintaining accurate records to support relationship-building activities.

• Collaborate with internal teams to align outreach and engagement efforts with organizational priorities.

• Participate in projects aimed at improving awareness and strengthening connections with key stakeholders.

• Collaborate with internal teams to ensure smooth execution of engagement initiatives.

• Act as a resource for sales teams and support subject matter experts

• Support the development and execution of a closed-loop feedback mechanism to continuously improve enablement collateral, pricing strategies, and contact mapping/building processes.

• Exercise independent judgment and discretion in the execution of duties and in making recommendations to leadership.

We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

Required Qualifications

• Bachelor’s degree in business, marketing, related field OR equivalent experience

• 1-2 years of experience in sales, sales operations, or sales support (internships or relevant coursework may be considered)

• Strong written and verbal communication skills and presentation abilities

• Ability to work collaboratively and multitask in a fast-paced environment

• Familiarity with sales processes and a desire to learn sales enablement best practices

• Demonstrated ability to work independently, prioritize tasks, and exercise discretion and judgment.

Preferred Qualifications

• Solid organizational skills

• Passion for coaching and supporting others

• Enjoy working in a fast-paced, ever-changing environment

• Demonstrates leadership potential and thrives in a team setting

• Critical thinker who can simplify complex concepts

• Committed to the success of others

• Open to feedback and responds with action

• Professional and direct communication style

• Inquisitive problem solver and eager to learn

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

• Unlimited Paid Days Off

• Three health plan options through United Healthcare

• 401k with company match

• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

• Paid Maternity Leave, Paternity Leave, and Sabbatical Leave

• Education Reimbursement, Student Loan Assistance or 529 College Funding

• Enhanced fertility coverage

• Wellness program

• Flexible work schedule

• Depending on location, ability to take advantage of fitness centers

As of the date of this posting, a good faith estimate of the current pay scale for this role is $65,000 to $95,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email

USTalentAcquisition@ensono.com

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JR012576