Front Office Representative II

1 week ago

Hacienda Heights, CA, United States PIH Health Full time

The Front Office Representative II works with the Office Manager and/or Assistant Supervisor to maximize front office efficiency and perform various procedures associated with routine patient encounters; works closely with Office Manager and other members of the front office team to trouble-shoot and resolve problems, maintains positive relationships with patients, family members, visitors, and fellow employees.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

  • Knowledge of computer keyboard and 10 key touch, ability to type at least 40 words per minute.
  • Knowledge of computer practice management systems and other computerized systems (Microsoft Office programs, electronic health record systems).
  • Demonstrates good telephone management skills.
  • Knowledge of ICD-9 CM and CPT coding systems.
  • Good organizational skills.
  • Ability to identify and solve problems.
  • Demonstrates good communication skills, bilingual helpful.

Required Experience

Required:

  • Formal training will be indicated by a high school diploma or equivalent;
  • Must have knowledge of insurance, HMO procedures and medical terminology;
  • Experience with ICD-9 CM and CPT coding systems;
  • Ability to maintain composure & balance multiple priorities in a fast-paced environment.

Preferred:

  • Minimum 2 years front office & medical billing experience in a lead position

Qualifications:

  • Knowledge of computer keyboard and 10 key touch, ability to type at least 40 words per minute.
  • Knowledge of computer practice management systems and other computerized systems (Microsoft Office programs, electronic health record systems).
  • Demonstrates good telephone management skills.
  • Knowledge of ICD-9 CM and CPT coding systems.
  • Good organizational skills.
  • Ability to identify and solve problems.
  • Demonstrates good communication skills, bilingual helpful.

  • Financial Relationship Specialist

    1 week ago

    Hacienda Heights, CA, United States CTBC Bank Full time

    POSITION SUMMARY: Primary function is to generate revenue for the branch by actively establishing a center of influence as a referral base as well actively participating in community events. Grow and expand existing customer base by partner referrals in addition to growing new customer acquisition by conducting effective needs assessment and recommending...

  • Phlebotomist

    4 days ago

    Hacienda Heights, CA, United States Synectics Full time

    Description : The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and...

  • TOOL DESIGN ENGINEER III

    2 weeks ago

    Hacienda Heights, CA, United States LISI Full time

    LISI AEROSPACE is ranked 60th in the global aerospace value chain and specializes in the design and manufacture of high-tech metal components to enhance aircraft safety and performance. Active since 1950 in the fastener market (no. 3 worldwide), LISI AEROSPACE has been a recognized player in metal components for aircraft engines and airframes since 2011....

  • TOOL DESIGN ENGINEER III

    1 week ago

    Hacienda Heights, CA, United States LISI Full time

    LISI AEROSPACE is ranked 60th in the global aerospace value chain and specializes in the design and manufacture of high-tech metal components to enhance aircraft safety and performance. Active since 1950 in the fastener market (no. 3 worldwide), LISI AEROSPACE has been a recognized player in metal components for aircraft engines and airframes since 2011....

  • TOOL DESIGN ENGINEER III

    2 days ago

    Hacienda Heights, CA, United States LISI Full time

    LISI AEROSPACE is ranked 60th in the global aerospace value chain and specializes in the design and manufacture of high-tech metal components to enhance aircraft safety and performance. Active since 1950 in the fastener market (no. 3 worldwide), LISI AEROSPACE has been a recognized player in metal components for aircraft engines and airframes since 2011....

  • Director of Fiscal Services

    1 week ago

    Hacienda Heights, CA, United States Hacienda La Puente Unified School District Full time

    Salary : $166,738.00 - $197,990.00 Annually Location : City of Industry, CA Job Type: Full Time Job Number: 1720/1125 Department: Finance Opening Date: 11/13/2025 Closing Date: 12/8/2025 11:59 PM Pacific Hacienda La Puente Unified School District is an equal opportunity employer Hacienda La Puente Unified School District is named as one of the top 50...

  • Asset Resolution Specialist II

    2 weeks ago

    Rowland Heights, CA, United States Unavailable Full time

    Introduction Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...

  • Asset Resolution Specialist II

    2 weeks ago

    Rowland Heights, CA, United States East West Bank Full time

    Introduction Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...

  • Asset Resolution Specialist II

    1 week ago

    Rowland Heights, CA, United States East West Bank Full time

    Introduction Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...

  • Medical Assistant II, Phlebotomy Technician, Shared Staff

    1 week ago

    Citrus Heights, CA, United States Sutter Health Full time

    We are so glad you are interested in joining Sutter Health!  Organization: SMF-Sutter Med Foundation- Central Position Overview: Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office, patient-related and phlebotomy tasks supporting the delivery of high-quality patient care. Helps...