Membership Manager

5 days ago

Woodbridge, VA, United States US Fitness Full time

Join our energetic club team and lead the member experience As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience.

What you'll do:

  • You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged
  • Recruit, convert, and retain members to meet monthly membership goals
  • Host tours, convert prospects, and ensure successful onboarding
  • Generate local leads and support club marketing
  • Track leads, appointments, and referrals in our CRM
  • Maintain high standards for member service, safety, and club appearance
  • Lead from the Front and help with day-to-day club ops
What we're looking for:
  • High school diploma or GED required
  • CPR/AED certification (or willingness to obtain within 30 days)
  • 2+ years sales experience preferred
  • Strong communication, sales, and people-management skills
  • Organized, punctual, and customer-focused with a friendly, professional presence
  • Comfortable with basic computer systems (MS Office, CRM/sales tracking)
  • Willingness to work flexible hours (including weekends and evenings)
Why you'll love it
  • Be part of a fun, fast-paced team dedicated to member success
  • Opportunities to grow into leadership roles across our expanding club network
Benefits & Perks:
  • Complimentary club membership + guest privileges
  • Discounts on training, spa services, programs, and apparel
  • Employee referral bonus
  • In-house Certification + Continuing Education
  • Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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