Global Mobility and Immigration Specialist

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in either Phoenix, AZ or Raleigh, NC.

This Global Mobility Specialist is a Senior Human Resources Program Specialist who will support enterprise-level programs developed and implemented by the HR team to support our immigration and global mobility programs. The role will support our visa-sponsored associate processes and future international relocation programs. Assists and leads in developing, coordinating, and managing relationships for assigned, broad complex initiatives and HR programs. Recommends updates and changes to related policies and procedures. Responsible for ensuring consistent communication between internal and external HR parties, including vendors and business partners, in order to streamline program activities and achieve success.

Global Mobility Support:

• Partner with consulting firm and HR to develop international transfer program that includes short and long-term assignments across countries. Provide insight on industry best practices to ensure program is relevant and effective.
• Collaborate with partners (immigration attorney, relocation partner, tax vendor) to manage all aspects of international assignments, including visa preparation, the development of assignment offers and relocation package.
• Serve as the primary point of contact for employees undergoing international assignments and relocation, offering guidance and support throughout the assignment.
• Partner with internal HR Centers of Excellence (HRBPs, Staffing, Benefits, Payroll) to provide clear communication and successful support to the associate.
• Consult with HR, stakeholders, and business units to determine the best solutions for international moves or temporary assignments.
• Provide advice on international employee mobilization topics, creating and building knowledge in our global mobility information repository.
• Work closely with external vendors to ensure exceptional quality and service to employees and maximize cost efficiencies.
• Coordinate internal transfer requirements for permanent associate transfers between countries.
• Partner with HRBPs, staffing, payroll, benefits, tax partner, and HRIS to ensure success.

Domestic Immigration Support:

• Collaborate with our external immigration attorneys to manage support business visitor visas, employment visas, permanent residency applications, and citizenship applications
• Guide visa processing times, sponsorship requirements, associated risks, and costs for potential candidates.
• Maintain and review visa tracker, ensuring timely initiation and filing of extensions.
• Ensure full compliance with immigration records maintenance.
• Draft and complete visa/travel letters as needed.
• Identify process improvement opportunities and develop recommendations to enhance efficiency and improve the employee experience.
• Coordinate resolutions to complex immigration matters with outside counsel, communicating solutions to employees and the business.
• Educate managers and employees on visa and green card application and renewal processes.
• Conduct regular internal audits and support ad-hoc projects as needed.

Bachelor's Degree and 4 years of experience in Human Resources or Audit OR High School Diploma or GED and 8 years of experience in Human Resources or Audit

Preferred Areas of Experience:

• Bachelor's degree in Human Resources, Business or a related field.
• Experience working as an immigration paralegal.
• Advanced experience with global mobility and immigration work, including residence permits for expat country-to-country moves, nonimmigrant visas (H-1B, H-1B1, B-1, E-3, F-1, J-1, L-1, and O-1 visas), PERM labor certifications as well as immigrant visas.
• Knowledge of global immigration, including experience with development and management of international transfer program - short/long term assignments and all implications.
• Ability to train and coach others on immigration practice and procedures, review work, and prepare training documents.
• Strong communication and interpersonal skills.
• Proven experience developing trusted relationships at all levels of an organization including senior level talent to drive programs.
• Excellent organization and time management skills.
• Strong attention to detail.
• Proven history of managing projects, meeting deadlines, and producing and presenting excellent deliverables.
• Intermediate experience with MS Office, specifically the ability to conduct data analysis using Excel.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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