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IT Systems Engineer

2 weeks ago

Elk Grove Village, IL, United States Thunderbird LLC Full time
Position: IT Systems Engineer
The Systems Engineer will serve as a key technical resource supporting IT infrastructure, systems, and applications across the Thunderbird environment. This role provides hands-on system administration, troubleshooting, implementation, and user support. The ideal candidate is a self-motivated problem solver who thrives in a fast-paced environment, can learn new systems quickly, and works collaboratively with both technical and non-technical stakeholders.

Key Responsibilities
  • Manage and maintain servers, networks, and applications to ensure availability, performance, and security.
  • Manage and prioritize IT service tickets, ensuring timely resolution and clear communication with end users.
  • Coordinate and track progress on IT projects, including system upgrades, rollouts, and integrations.
  • Maintain detailed documentation for systems, configurations, procedures, and troubleshooting guides.
  • Perform system monitoring, patching, updates, and preventive maintenance.
  • Assist with deployment and configuration of new hardware, software, and systems.
  • Manage Active Directory, Microsoft 365, and ensuring compliance with security and ITAR requirements.
  • Deploy new hardware, software, and systems following established change management and testing processes.
  • Diagnose and resolve hardware, software, and network issues independently.
  • Provide technical guidance and support to end users.
  • Assist in implementing system upgrades, infrastructure improvements, and technology deployments.
  • Monitor system performance and recommend enhancements to optimize reliability, security, and efficiency.
  • Assist with backups, disaster recovery testing, and data integrity verification.
Education and Experience:
  • Bachelor's degree in Computer Science or a related field preferred.
  • 1-5 years of relevant IT work experience.
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs) a plus.
  • Eager to learn, dependable, and a collaborative team player.
  • Strong interest in computer hardware, operating systems, and IT infrastructure.
Company Overview:

At Thunderbird, the collaborative relationship with our parent and partner companies allows us to better serve our customers - now and in the future. The Thunderbird family of American manufacturing companies is driven by a mission to provide superior products and services, from prototype to delivery. Our dedicated leadership team's enduring vision is to hold and grow our companies to meet the higher needs of our global customers. We are guided by the unified pursuit of excellence, teamwork, and innovation. Thunderbird enables people to grow, companies to soar, and customers to succeed.

Benefits:
  • 401(k) with matching program
  • Medical, Dental, and Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Life Insurance
  • Paid Time Off
  • 9 Paid Holidays

Thunderbird is a drug- and smoke-free work environment and promotes safe work conditions. We are an Equal Opportunity Employer. #TBMANUFACTURING

Pay Range: $60,000 - $70,000 per year