Self-Checkout (SCO) Attendant

5 days ago

Paso Robles, CA, United States Food 4 Less Full time
Apply Today to Become an Employee Owner at PAQ, Inc./Food 4 Less/Rancho San Miguel Markets and Gain Access to Some of the Best Benefits in the Industry

Work to earn FREE MONEY for your retirement and elect Medical, Dental, and Vision Benefit Packages for as little as $20 per paycheck for yourself and $64 per paycheck for you and your family

PAQ, Inc. is a 100% Employee-Owned Company consisting of 23 retail grocery stores throughout the Central Valley and Central Coast of California. Sixteen of our stores are price-impact, warehouse format under the Food 4 Less banner, and seven are Hispanic format under the Rancho San Miguel Market banner. At PAQ, Inc., our Employee Owners are the building blocks of a strong future-come build with us

Job Title: Self-Checkout (SCO) Attendant

Location: PAQ, Inc, Store Location, On-Site

Reports To: Manager, Combo or Front End

Employee Type: Regular, Full-Time

Exemption Type:Non-Exempt

Travel Required: No

Updated:07/28/2024

Job Summary:

Self-Checkout Attendants play a crucial role in store operations, often being customers' final point of contact. They are responsible for accurately processing various forms of payment for store merchandise. The attendant is assigned multiple Self-checkout (SCO) stations to oversee. Additionally, attendants assist with responsibilities in other departments as needed.

Essential Functions of the Position:
  • Provide friendly and helpful customer service, including handling difficult situations and resolving customer concerns, with supervisor assistance as needed.
  • Supervise and operate SCO stations, ensuring customer accuracy in scanning items, processing payments, and troubleshooting as needed.
  • Maintain SCO stations operational at all times, addressing and resolving any technical issues promptly.
  • Manage customer flow at the SCO stations to ensure efficient service and minimize wait times.
  • Assist customers with the SCO process, including scanning items, using payment methods, and bagging purchases.
  • Monitor the SCO area to prevent theft and ensure customers follow store policies.
  • Accurately identify produce items and process produce codes.
  • Process all forms of transactions, including cash, checks, coupons, and electronic payments (debit, credit, gift cards, EFS, EBT, and WIC).
  • Utilize knowledge of store layout and products to assist customers with inquiries and problem-solving.
  • Comply with California Department of Alcoholic Beverage Control and Bureau of Alcohol, Tobacco, Firearms, and Explosives regulations, such as selling alcohol only during appropriate hours, not selling to visibly intoxicated persons, and adequately checking IDs to prevent sales to minors.
  • Maintain up-to-date knowledge of ongoing promotions and store policies to provide accurate information to customers.
  • Report potentially unsafe conditions and suspicious activities to ensure a safe store environment.
  • Perform other duties as assigned.
Knowledge:
  • Proficiency in basic math and cash handling procedures.
  • Understanding of customer service best practices and strategies to enhance customer engagement.
Skills:
  • Strong communication skills to interact effectively with customers and team members.
  • Ability to operate POS systems and other cashier equipment.
  • Attention to detail to ensure accuracy in transactions and handling of cash.
  • Basic computer skills for operating the POS system.
Abilities:
  • Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
  • Aptitude for making informed decisions quickly, often in high-pressure environments.
Physical Requirements:
  • Stand and walk for extended periods, typically 8-hour shifts.
  • Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
  • Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
  • Exhibit manual dexterity for handling money and operating SCO systems.
  • Maintain clear communication with customers and team members.
  • Move quickly and efficiently to assist customers and manage workload.
  • Utilize cash handling tools, including counterfeit bill detection pens and equipment.
  • Maintain physical stamina to work in a fast-paced environment.
Work Conditions:
  • Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.
  • Environment: Indoor, climate-controlled, with adequate lighting and ventilation.
  • Primary Work Stations: Self-checkout (SCO) stations and occasional assistance throughout the store.
  • Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
  • Exposure: May be exposed to moving mechanical parts and cleaning chemicals.
  • Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment.
  • Interaction: Constant interaction with customers and team members in a fast-paced retail environment.
Minimum Qualifications:
  • Education: High school diploma or equivalent.
  • Experience: No prior experience is required; on-the-job training is provided. Previous retail or customer service experience is a plus.
  • Must be 18 years of age or older.
Company Employment Policies:
  • PAQ, Inc is an "At-Will" employer.
  • PAQ, Inc is an Equal Opportunity Employer (EOE).

PAQ, Inc./Food 4 Less/Rancho San Miguel offers excellent health benefits, enrollment in our ESOP after 1 year, career advancement opportunities, paid vacation and sick leave, competitive wages, tuition reimbursement, and an employee assistance program.

We look forward to the possibility of you joining our team

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel so classified may vary.

EEO/Inclusivity - As PAQ, Inc. continues to grow, our diversity-from our variety of perspectives and wide range of experiences-is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

  • Night Audit

    1 week ago

    Paso Robles, CA, United States Azul Hospitality Full time

    Job DetailsJob Location Hotel Ava - Paso Robles, CA Position Type Full-Time/Part-Time Salary Range $20.00 - $22.00 Hourly Job Shift Graveyard Job Category Admin - Clerical DescriptionPOSITION PURPOSE Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to...

  • Night Audit

    1 week ago

    Paso Robles, CA, United States Azul Hospitality Full time

    Job DetailsJob Location Hotel Ava - Paso Robles, CA Position Type Full-Time/Part-Time Salary Range $20.00 - $22.00 Hourly Job Shift Graveyard Job Category Admin - Clerical DescriptionPOSITION PURPOSE Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to...

  • Night Audit

    7 days ago

    Paso Robles, CA, United States Azul Hospitality Full time

    Job DetailsJob Location Hotel Ava - Paso Robles, CA Position Type Full-Time/Part-Time Salary Range $20.00 - $22.00 Hourly Job Shift Graveyard Job Category Admin - Clerical DescriptionPOSITION PURPOSE Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to...

  • Night Audit

    5 days ago

    Paso Robles, CA, United States Azul Hospitality Full time

    Job DetailsJob Location Hotel Ava - Paso Robles, CA Position Type Full-Time/Part-Time Salary Range $20.00 - $22.00 Hourly Job Shift Graveyard Job Category Admin - Clerical DescriptionPOSITION PURPOSE Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to...

  • Lead General Maintenance Engineer

    2 days ago

    Paso Robles, CA, United States AZUL HOSPITALITY MASTER Full time

    POSITION PURPOSE To repair and maintain the physical structure of the resort and provide technical and administrative support to the Maintenance Department. ESSENTIAL RESPONSIBLITIES Ensure all projects are completed according to specifications and are completed on time. Understand and regularly communicate with staff members the desired guest experience...

  • General Maintenance Engineer

    5 days ago

    Paso Robles, CA, United States Azul Hospitality Full time

    Job DetailsJob Location Hotel Ava - Paso Robles, CA Position Type Full Time Salary Range $20.00 - $22.00 Hourly Job Shift Any Job Category Engineering DescriptionPOSITION PURPOSE To repair and maintain the physical structure of the resort and provide technical and administrative support to the Maintenance Dept. ESSENTIAL RESPONSIBLITIES Perform minor and...

  • General Maintenance Engineer

    3 days ago

    Paso Robles, CA, United States Azul Hospitality Full time

    Job DetailsJob Location Hotel Ava - Paso Robles, CA Position Type Full Time Salary Range $20.00 - $22.00 Hourly Job Shift Any Job Category Engineering DescriptionPOSITION PURPOSE To repair and maintain the physical structure of the resort and provide technical and administrative support to the Maintenance Dept. ESSENTIAL RESPONSIBLITIES Perform minor and...

  • Expediter ("Expedidor")

    2 days ago

    Paso Robles, CA, United States AZUL HOSPITALITY MASTER Full time

    POSITION PURPOSE Provide friendly, courteous, and efficient quality presentation of food and beverage service to all guests. Clean and set tables in the outlet and perform other food service related duties, including set up and general cleaning. ESSENTIAL RESPONSIBILITIES Deliver food to guests dining in restaurant. Ensure guest satisfaction with their...

  • Lead Server

    5 days ago

    Paso Robles, CA, United States Azul Hospitality Full time

    Job DetailsJob Location Hotel Ava - Paso Robles, CA Position Type Full-Time/Part-Time Salary Range $18.50 - $19.50 Hourly Travel Percentage None Job Shift Any Description A Lead Server assumes a supervisory role in a restaurant, hotel, or other hospitality setting. They are responsible for prompt and friendly attention to our guests as well as guiding a team...

  • Lead Server

    2 weeks ago

    Paso Robles, CA, United States Azul Hospitality Full time

    Job DetailsJob Location Hotel Ava - Paso Robles, CA Position Type Full-Time/Part-Time Salary Range $18.50 - $19.50 Hourly Travel Percentage None Job Shift Any Description A Lead Server assumes a supervisory role in a restaurant, hotel, or other hospitality setting. They are responsible for prompt and friendly attention to our guests as well as guiding a team...