Customer Service Representative
6 days ago
Join Conduent, where we deliver mission-critical services and solutions for Fortune 100 companies and over 500 governments, making a difference for our clients and the millions who rely on them. Become a valued member of our team where your individuality is celebrated every day
Position: Customer Service Representative I
ONSITE IN SAN FRANCISCO, CALIFORNIA - Must be able to work onsite
Starting Pay: $21.93/hour
Training Starts: January 5th, 2026
Why Join Us?
- Weekends Off
- 5 Weeks Paid Training
- Full-Time Employment
- Comprehensive Benefits Package
- Career Advancement Opportunities
Your Role: As a Customer Service Representative, you will be the first point of contact for our clients' customers, addressing their inquiries and concerns with professionalism and care. Your job includes:
- Responding to customer inquiries regarding tolling and administration using resources and training provided.
- Identifying customer needs and ensuring they receive complete and accurate information.
- Processing transactions through various applications.
- Submitting research requests clearly and precisely.
- Maintaining thorough knowledge of company and client programs, policies, and technology.
- Communicating warmly and empathetically with customers.
- Adhering to confidentiality laws and regulations.
- Supporting other team members during busy periods or absences.
Ideal Candidates Should Have:
- The ability to explain complex information simply and clearly.
- A strong work ethic and effective communication skills.
- Problem-solving abilities and customer service experience.
- Comfort with navigating multiple applications and finding solutions efficiently.
- A passion for helping customers and resolving their issues.
- A calm demeanor for managing customer concerns.
- A commitment to attending all training sessions.
Requirements:
- Must be at least 18 years of age.
- High School Diploma or equivalent required.
- Successful completion of a criminal background check.
- Pass a customer service skills assessment.
We are eager to welcome motivated individuals to our growing organization. Apply Today
Conduent is proud to be an Equal Opportunity Employer, welcoming applicants from all backgrounds without regard to race, color, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.
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