Data Control Associate Specialist

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Job Description

Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most essential and dynamic tasks in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the job

In a processing environment, perform one of the following duties: data preparation/receiving, data entry, online reject repair, balancing, dispatch, printing, rendering, check filing, bookkeeping, statement preparation and returns. May also perform tasks such as encoding transit checks and POD documents per client requirements.

Monday through Friday, 7:30 AM - 4:00 PM,

What you will be doing

• Performing high-volume data entry and keying tasks.

• Monitoring workflow and conducting quality checks throughout the data control process.

• Managing team schedules and assigning daily tasks (e.g., ATM, Mobile).

• Following up with employees on errors and ensuring corrections are made.

• Approving timecards, PTO, and sick time.

• Verifying and approving daily logs and entries.

• Engaging with support departments to resolve operational issues.

• Identifying errors in calculations and balances and making corrections.

• Preparing and dispatching client statements, adjustments, and cash letters.

• Reconciling and documenting out-of-proof conditions.

• Performing reject-repair tasks both online and physically.

• Other related duties as assigned.

What you bring

• High school diploma or GED.

• Data control/encoding experience, including at least three years as a Data Control Associate Senior.

• Expert knowledge of data control and encoding processes.

• Strong leadership and mentoring skills.

• Ability to work independently and make decisions with latitude for judgment.

• Proficient written and oral communication skills.

• Knowledge of balancing, correction, and output distribution procedures.

What we offer you

• A leadership role in a high-impact operations team.

• Opportunities to coach and mentor junior staff.

• Inclusive and collaborative work environment.

• Competitive salary and benefits.

• Career development in a global fintech organization.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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