Member Services Representative

1 week ago

Cedar Rapids, IA, United States Corda Credit Union Full time

Are you looking for more than just a job? Are you looking for meaningful career, where you are valued and recognized for your work? Consider Corda Credit Union

Due to our growing membership, we are seeking a full-time, Member Services Representatives to join our Corda Credit Union Team. Our talented and trusted Member Service Representatives provide information about products and services, conduct transactions, and assist our membership while providing financial solutions that meet their financial needs. They are the smile that our members see as they enter our branches We currently have an opening in our Cedar Rapids location.

Responsibilities:

  • Build positive relationships by going above and beyond with customer service, ensuring that all questions, transactions and requests are handled appropriately
  • Handle transactions for members including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and establishing new accounts
  • Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
  • Track, record, and report transactional information accurately
  • Work with other team members to complete daily tasks while demonstrating respect and professionalism, being prompt, and support the leadership team as needed

Corda Credit Union employee benefits include:

  • Paid time-off (PTO), paid sick time off (STO), and paid holidays
  • Competitive salary
  • Time-off earned for volunteering in the community
  • Generous medical and dental benefits package
  • Paid Parental Leave
  • 401(k) with a great employer match (tiered up to a 200% match)
  • Advancement opportunities and professional development (we love to help you grow)
  • Tuition reimbursement and on-going professional education
  • Great co-workers and a collaborative culture

*Check out our website for our other amazing benefits www.cordacu.org/careers

Desired skills and qualifications:

  • 1 to 2 years of customer service or sales experience
  • Strong active-listening and verbal communication skills
  • Proficiency in problem solving in a collaborative environment
  • Strong dedication to accuracy and efficiency
  • Ability to multitask and manage time effectively

Our mission is to be partners in a successful future with our members and employees by providing caring financial services and community support. Our employees create the lighthearted, caring, family environment that we are known for in our community.

Does it sound as if Corda Credit Union would be a good fit? Please submit your cover letter and resume.

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