Warehouse Agent

5 days ago

Franklin, WI, United States Expeditors Full time
Company Description

We take care of our employees, and they take care of our customers

Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us

Job Description

Responsible for overseeing and executing daily shipping and receiving operations within the warehouse. This role ensures that all outbound and inbound freight is processed accurately, efficiently, and in compliance with company and regulatory standards. The coordinator serves as a key point of contact between warehouse staff, carriers, and internal teams, helping to maintain smooth logistics flow and resolve any operational issues. In addition to managing documentation and freight movement, the Shipping Warehouse Coordinator supports inventory control, leads process improvements, and ensures a safe and organized work environment. This role also involves training team members, maintaining performance metrics, and contributing to continuous improvement initiatives that enhance safety, quality, and efficiency.

Qualifications

Task and Duties
  • Coordinate, verify, and document all inbound and outbound shipments; load and unload trucks safely, inspecting freight for label accuracy and damage.
  • Ensure regulatory compliance (DG/Lithium if certified), maintain SOPs, and support safety audits, cleaning and organization programs.
  • Assign docks, check in drivers, and handle ULD build/breakdown as necessary.
  • Lead daily meetings, communicate priorities, train team members, and act as liaison with staff and external contacts to resolve issues.
  • Maintain accurate inventory and shipment records, perform cycle counts, and resolve discrepancies or damages promptly.
  • Monitor key metrics, meet KPIs, and drive continuous improvement in safety, quality, and efficiency.
  • Escalate operational issues and perform other assigned duties as needed.
Physical Demands
  • Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
  • Write with pencil/pen/marker
  • Functions performed primarily while seated at desk and driving Forklift Truck.
  • Ability to walk throughout the warehouse as needed
Qualifications:
  • 3+ years of related industry experience
  • Good Microsoft Office skills (Excel, Word etc.)
  • Excellent oral and written communication skills
  • Excellent organizational skills, time management skills in addition to a professional manner
  • A proven history of providing exceptional customer service at all levels
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Additional Information

Expeditors offers excellent benefits:
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

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