Pharmacy Business Support Internship
1 week ago
Why choose an internship with Wellmark? We strive to offer meaningful work that assists in your professional development and provides value to the team. You will gain valuable experience within the health insurance industry and put the skills and knowledge you've acquired in school to practice this summer during our 2026 Summer Internship Program. You will have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience.
If you're eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you'll consider an internship with us
Job Description
What's Pharmacy Business Support team at Wellmark? Pharmacy Business Support is experiencing a period of dynamic growth and increasing complexity. With evolving responsibilities across supporting customer service, new business, compliance, appeals, interdepartmental coordination, and benefit management, the team is consistently balancing strategic initiatives with high-volume operational demands.
What projects might I support? Although subject to change, examples of projects are included below:
- Provide day to day experiences of collaboration and partnership with various leaders and teams; focus on small scale deliverables, building interpersonal relationships, exposure to cross divisional elements of the Wellmark organization.
- Conduct side by sides with Pharmacy Business Support team to identify opportunities to streamline and optimize processes. Assist with development of desk level procedures and process maps to support recommendations.
- Work closely with Pharmacy Business Support Seniors and Leads to develop a process to analyze call data and feedback loops to identify pain points in pharmacy-related inquiries.
- Collaborate with Pharmacy Business Support Leads to develop a benefits guide and process for continual adds for new benefits.
- Assist with current Pharmacy Business Support product rollout.
This internship will start in May of 2026, working a hybrid schedule from our headquarters in Des Moines.
Qualifications
- Current junior, senior or grad student pursuing a Bachelor's degree in Business, Process Management, Healthcare Management, Public Health, Analytics or related field
- Excellent verbal and written communication skills to effectively communicate recommendations to all levels of the organization
- Proficient with Microsoft Office Suites,
- Strong technical aptitude, with the ability to learn new systems quickly
- Ability to think critically and analytically
- Strong interpersonal skills with the ability to build relationships of collaboration and trust
- Strong organizational skills, self-starter, ability to prioritize and multi-task
- Previous experience creating business process maps or flow charts
- Prior experience in healthcare or previous internship or office experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
An Equal Opportunity Employer
The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.
Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com
Please inform us if you meet the definition of a "Covered DoD official".
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