Valet Shift Lead BNA Airport

2 weeks ago

Nashville, TN, United States LAZ Parking Georgia, LLC Full time
*BNA Valet Shift Lead*

*MUST HAVE PREVIOUS VALET OR VALET SUPERVISOR EXPERIENCE*

*Full-Time*

*Schedule: Saturday-Wednesday 2pm-10:30pm*

*$20.00/hr*

*Valid DL over 2 years (required)*

Why LAZ?

*Team Atmosphere*

*Growth Opportunities*

* Pay Cards

The following programs are available to help support you, free of charge.

  • Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
  • Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
  • Smoking Cessation Program
Additional Full-Time Benefits:
  • 401k
  • Medical, Dental, Vision
  • Paid time off
  • Short Term & Long Term Disability
  • AND MORE
The Spirit of the Position:

The Valet Shift Lead oversees the facilities on off-shift times while greeting and creating a welcoming atmosphere for our customers and clients. This position responds to all locations that have a need for supervision.

Principal Job Duties:
  • Ensures staff adheres to rules of conduct, policies and procedures.
  • Supervises, mentors, and trains staff on day-to-day activities.
  • Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
  • Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
  • Assist customers over intercom system, in lobbies, lanes, and in the parking office.
  • Responsible for running any reports related to daily revenue, credit cards, garage data or other reports requested by management
  • Assists with periodic training as needed.
  • Assists with creation of weekly garage schedule.
  • Resolves customer service issues or questions as needed.
  • Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
  • Accept monthly and debit payments and process credit cards.
  • Basic computer skills in the parking revenue control system (add/delete accounts, key in required information from monthly applications).
  • Other related duties as assigned.
Education:
  • High school diploma or GED required.
Experience:
  • MUST HAVE PREVIOUS VALET OR VALET SUPERVISOR EXPERIENCE
  • Strong customer service experience.
  • Parking industry experience is required.
Skills:
  • Ability to communicate professionally and effectively.
  • Ability to speak, read, and comprehend the English language.
  • Must be open to feedback, differing opinions and other points of view.
  • Demonstrates a sense of urgency and timeliness.
  • Demonstrate the ability to seek improvement.
  • Excellent teambuilding and interpersonal skills.
Physical Demands:
  • Ability to lift, push and pull at least 25 pounds.
  • Ability to stand, walk and run for extended periods of time.
  • Ability bend, stoop, squat and lift frequently throughout a shift.
  • Willingness to work in the elements - heat, wind, snow, rain, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.

  • Rental Car Driver BNA Airport

    2 weeks ago

    Nashville, TN, United States EDS Service Solutions Full time

    Looking to just move cars? $15-16 hourly - weekly pay, just moves rental cars at the BNA Airport !! Immediately hiring! No experience necessary! Unhappy in your ride-hailing or delivery driver gig? Need a second job? We're now seeking responsible people, like you, to join our growing team, in a Top Rated Car Rental Company. EDS Service Solutions staffs for...

  • Overnight Valet

    4 days ago

    Nashville, TN, United States The Parking Spot Full time

    Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands - The...

  • Overnight Valet

    7 days ago

    Nashville, TN, United States The Parking Spot Full time

    Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands - The...

  • Overnight Valet

    6 days ago

    Nashville, TN, United States The Parking Spot Full time

    Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands - The...

  • Airline Shuttle Driver- BNA

    1 week ago

    Nashville, TN, United States SkyHop Global Full time

    Creating extraordinary experiences resulting in RAVING FANS! Join us for a Driver Career Fair! Be part of a Dynamic Company transporting Airline Pilots and Crew! SkyHop Global is a premier ground transportation company that transports crew members from top airlines to/from the airport and hotels. We are looking for experienced drivers for our BNA location...

  • Cargo Agent

    2 weeks ago

    Nashville, TN, United States Air General Full time

    Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Cargo Agent at our Nashville International Airport (BNA) location. The Cargo Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. The...

  • Cargo Agent

    2 weeks ago

    Nashville, TN, United States Air General Full time

    Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Cargo Agent at our Nashville International Airport (BNA) location. The Cargo Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. The...

  • Cargo Agent

    2 weeks ago

    Nashville, TN, United States Air General Full time

    Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Cargo Agent at our Nashville International Airport (BNA) location. The Cargo Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. The...

  • Cargo Agent

    1 week ago

    Nashville, TN, United States Air General Full time

    Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Cargo Agent at our Nashville International Airport (BNA) location. The Cargo Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. The...

  • Cargo Agent

    1 week ago

    Nashville, TN, United States Air General Full time

    Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Cargo Agent at our Nashville International Airport (BNA) location. The Cargo Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. The...