Senior Program Manager, Data Center Supplier Management Services

Job Description

Description

Join the Oracle Cloud Infrastructure, Data Center Supplier Management Business Services, and Sourcing team. This is an excellent opportunity to develop new skills, support process improvements, and help ensure the best customer experience as part of a dynamic and growing organization.

About the Role

As a Senior Supplier Services Program Coordinator, you will support OCI's colocation supplier management program, with a strong focus on contract administration. You will assist in coordinating contract lifecycles, tracking compliance with contract terms, and maintaining documentation. You'll work closely with senior team members to coordinate activities, track performance metrics, and contribute to day-to-day operational tasks. Your role is key in ensuring efficient operations and providing timely support to internal stakeholders.

Responsibilities

• Assist with managing supplier performance and relationships under direct supervision

• Support contract administration activities, including maintaining contracts, coordinating renewals, and ensuring supplier adherence to contractual obligations

• Track and report on key performance indicators, analyzing data to identify basic trends

• Support the implementation of operational processes and procedures to improve efficiency

• Collaborate with other departments such as engineering, field operations, procurement, and finance to help meet organizational goals

• Provide timely responses to customer and supplier issues via ticket management

• Prepare communication materials (newsletters, status updates, meeting content)

• Work with internal teams to identify and report process gaps or contract-related issues requiring escalation

• Participate in business meetings and contribute to executive write-ups as directed

Requirements

• 2-4 years of relevant program coordination, operations, or contract administration experience (preferably in data center, IT, or enterprise environments)

• Bachelor's degree in business, operations, supply chain, engineering, or equivalent experience

• Strong verbal and written communication skills

• Demonstrated ability to organize work, manage multiple tasks, and meet deadlines

• Familiarity with basic data analysis and reporting tools

• Able to work effectively as part of a team, with some experience collaborating across departments or globally distributed teams

• Flexible, adaptable, and comfortable with changes in direction

• Eagerness to learn and develop new skills; proactive approach to taking on new challenges

Preferred

• Experience supporting virtual teams or remote work environments

• Track record of taking initiative and contributing to process and contract improvements

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $78,000 to $158,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.