Program Manager, Community Engagement

Position Title: Program Manager, Community Engagement
Department: Strategic Impact
Reports to: AVP, Community Engagement
Location: Hybrid-Flex
Schedule: Monday - Friday, Saturdays as needed
Salary: $73,000 - $92,400
Travel: Field work required in all NYC boroughs
*New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role.

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview:

Do you thrive on building connections that strengthen communities and empower young people? Vibrant Emotional Health is seeking an inspiring Program Manager, Community Engagement to oversee the Coordinated Children's Service Initiative (CCSI) and drive community engagement efforts across New York City.

In this role, you'll be at the center of citywide collaboration-bringing together youth, caregivers, service providers, and government leaders to shape the future of children's mental health. You'll lead dynamic community councils and advisory committees that ensure local voices inform policy and programming, while building trust and visibility for Vibrant's groundbreaking work.

Duties/Responsibilities:

• Lead activities, coordination, moderation, and implementation of the Coordinated Children's Service Initiative (CCSI), including 5 Borough-Based Councils (BBCs) per month, one Youth Advisory Committee (YAC) meeting a month, and quarterly Citywide Oversight Committee (COC) meetings.
• Support Strategic Impact leadership in all aspects of pursuit and development of new community-based partnerships and alliances
• Support AVP of Community Engagement in due diligence activities and engagement with potential impact partners and consumers
• Manage Family Advocate and Youth Peer Advocate
• Support Strategic Impact leadership in all aspects of pursuit and development of new community-based partnerships
• Research, identify, and pursue new partnership opportunities
• Build and maintain partnership/resource database
• Provide administrative support for Vibrant's speaker's bureau and advocacy initiative
• Write monthly summaries of each Borough Based Council meeting that summarizes concerns, themes, and insight provided by community members
• Provide trends analysis and strategic advisory on a regular and annual basis for the funding partner and internal leadership
• Lead and coordinate with internal staff to implement regular trainings that meet the needs of community members and participants that inform support of youth mental health
• Conduct city-wide policy research and analysis
• Collaborate with Vibrant Program's staff, PPGA and Community Engagement leadership to design and support new and ongoing community advocacy, engagement and outreach activities
• Design outreach, advocacy and recruitment activities
• Support contract oversight and drive all administrative tracking, reimbursement, and distribution of materials, for deliverables
• Build a strong relationship with the funding partners to ensure grant deliverables are met, communication is strong, and all administrative needs are met
• Track and report status of partnerships within Community Engagement department
• Represent Vibrant in external meetings
• Other tasks as deemed appropriate for the role
  

Required Skills/ Abilities:

• Excellent interpersonal and collaboration skills
• Excellent oral and written communication skills
• Excellent organizational, planning and prioritization skills
• Strong negotiation skills
• Strong analytical, risk management and creative problem-solving skills
• Strong presentation skills
• RFP, proposal and grant writing experience
• Experience with budgeting processes
• Experience supervision and leading teams
• Familiarity with social services, behavioral health and health care landscape
• Entrepreneur mindset
• Personal alignment with Vibrant's Vision, Mission, and Core Values
  

Required Qualifications:

• Bachelor's degree in behavioral health discipline, public administration, or public health
• 5+ years of experience in community case management, public policy, public health, or social services
• Experience working with youth and caregivers/parents
• Work flexible hours, as required
• Bilingual and bi-cultural candidates are encouraged to apply
  

Physical and Sensory Requirements:

• Mostly sedentary work; using standard office equipment including: a computer, keyboard, and telephone
• Ability to work collaboratively with staff, residents, families, service providers, and others
• Ability to remain calm and composed under stress
• Ability to respond to telephones and other auditory stimulation
• Ability to evaluate/interpret information and make independent judgment/decisions
  

Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address.

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