Identity and Access Management

Identity and Access Management (IAM) Senior Consultant

Boston, Massachusetts;Washington, District of Columbia

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us

LOB Summary:

Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank's Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities, and operates a global security operations center that monitors, detects, and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access across increasingly heterogeneous technology environments and to meet increasingly rigorous compliance requirements.

What you can expect in Identity & Access Management:

In today's highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity & Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders.

The Senior IAM Information Security Controls Lead will analyze, strengthen, and secure the company's IAM systems and overall risk posture for end user, application and privileged access management. The individual in this role will be a leader in the IAM innovation space, working with senior leaders to implement new technologies and frameworks. This role requires collaboration with technology peers to modernize the IAM ecosystem for securing evolving technologies and identities.

The role also applies knowledge of laws, rules, regulations, and information security frameworks (e.g., NIST, COBIT, ISO) to establish and maintain policies, validate alignment of processes and controls to requirements, report on adherence to policy requirements, and maintain governance programs related to IAM Standard controls. Expectations include leveraging data analytics, governance process management, and cross-functional partnerships to verify policy compliance, identify gaps, and support remediation activities.

Responsibilities:

• Define and steer IAM standards including designing enterprise appropriate adherence models, and related measures for governance, controls and effectiveness management.

• Drive application/platform IAM modernization approach and program for information & data synchronization/management, moving from legacy manual to modernized identity automation solutions, such as connector frameworks.

• Collaborate with partner cybersecurity, engineering, and compliance teams to develop and align controls with industry standards, to mitigate known threat vectors, adopt best practice principles and meet regulatory requirements.

• Drive optimization & adoption of innovative and transformational strategies including but not limited to tooling integrations with enterprise platforms such as Active Directory, Mainframe and Public Cloud.

• Drive requirements, modernization and derisk efforts for processes, controls, systems and platforms, reducing technical debt, improving identity hygiene and supporting continual risk reduction efforts.

• Interacting with examiners and partners within control oversight organizations such as Audit, Compliance, Operational Risk, Regulators, and independent assessment organizations to represent IAM.

• Manage, liaise with and oversee currency of documentation, governance routines, and QA processes to capture, drive and improve alignment with standards and controls.

• Drive access management product and systems requirements for solutions, platforms and application-level integrations.

• Influence technology decisions and vendor strategies to support IAM objectives.

Required Qualifications

• 10+ years of bank and finance industry hands-on experience in Identity Governance & Administration (IGA) or Identity and Access Management (IAM), managing identity lifecycle and enterprise-scale modernization initiatives.

• High proficiency and working knowledge of Active Directory, Entra ID (Azure AD), and federated authentication protocols (SAML, OIDC, OAuth2).

• Proven experience IAM functionality and tools for Azure, AWS, and Google Cloud and with platforms such as PingIDM, SailPoint, Saviynt, IdentityIQ (IIQ), ForgeRock, Okta, or Oracle IDCS.

• Expertise in connector frameworks (e.g., OpenICF), identity workflows, role management, and policy development.

• Familiarity with common Information Security and data protection frameworks and standards (i.e., CIS, NIST, MITRE, ITIL, COBIT, HIPAA, GDPR, PCI DSSS, ISO 270001)

• Familiarity with Zero Trust architecture, FIDO2, and passwordless authentication concepts.

• Proficiency in data analytics and reporting tools (SQL, Tableau, PowerBI) for compliance and risk metrics.

• Highly organized and motivated self-starter who can deliver results with minimal direction. Ability to own and deliver on complex initiatives in a high paced, evolving environment.

• Excellent problem-solving, documentation, and communication skills with the ability to work effectively across cross-functional teams.

• Excellent verbal and written communication skills. Ability to communicate with business leaders, users, and tech-savvy stakeholders and influence outcomes.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.