IT Desktop Support Technician

6 days ago

El Dorado, AR, United States Axelon Full time
IT Desktop Support Technician
El Dorado, AR
12 Months
Pay: $29 per hour

This job is extremely HOT.

Client is looking for a person to travel between the 3 locations in El Dorado, Arkansas. Must be within driving distance of El Dorado for this position.

The main focus is on IMAGING and PC Set-Up.

Interviews will take place as soon as we have suitable candidates.
  • Candidate must have reliable transportation to drive between the (3) sites in El Dorado (below are the 3 site addresses)
  • Preferrable Hours are any 8-hour shift between 7am-5pm local time (30-minute lunch)
1. El Dorado Central Plant- 2226 Haynesville Highway, El Dorado, AR 71730

2. El Dorado South Plant- 324 Southfield Cutoff HWY 167, El Dorado, AR 71730

3. El Dorado West Plant- 5821 Shuler Road, El Dorado, AR 71730

Need imaging and desktop support experience
Job Description:
  • Desktop Support functions to include:
    • Laptop/PC imaging & setup
    • Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services
    • Software configuration/installations
    • Work Incident/Request tickets using Service Now platform
    • Printer troubleshooting
    • Windows 11 support with M365 application suite
    • Basic wi-fi/network troubleshooting skills
    • Stockroom inventory of hardware assets & managing those assets
    • Excellent customer service skills with a focus on delivering a best-in-class user experience
    • Experience working in a plant/manufacturing environment is a plus
    • Fast-paced so must be able to manage time well and stay organized
    • Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)
Required Skills:
The Main focus on this job is:
  • Laptop/PC imaging & setup

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