Operational Compliance Specialist

1 week ago

Sandy, UT, United States Mountain America Credit Union Full time
Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner.

Job Summary
Operational Compliance Specialist focusing on 1st line compliance and regulatory support for the lending and operational units. Acts as a liaison between business units and 2nd lines to assist in understanding regulatory requirements. Specialist will work with business units to ensure proper policies and procedures are in place, reviewed, and adhered to. Acts as main resource for questions and procedure regarding regulatory reporting such as HMDA, 1071, and NMLS.

Job Description

LOCATION

*Hybrid work schedule available; in-office and remote

Mountain America Center

9800 S Monroe St

Sandy, Utah

SCHEDULE

Full-Time

To be effective, an individual must be able to perform each job duty successfully.

  • Assist in building, reviewing, and administering 1st line compliance programs
  • Strong ability to research, read, and interpret government regulations, technical reports, and legal documents
  • Maintain extensive knowledge of credit union operations and lending processes with ability to work on complex issues and to identify key fair lending risks
  • Develop and maintain a first line fair lending program
  • Understand use of AI models to detect fair lending risks, anomalies, and patterns in loan data
  • Provide regulatory and audit support for business units (CFPB, NCUA, etc.)
  • Lead efforts to collect, validate, analyze, and submit loan data to ensure compliance with regulatory reporting requirements, including HMDA and 1071
  • Lead effort to collect and submit data for CFPB credit card submission requirements
  • Act as an expert and main resource for regulatory questions, research, and advice to first line business units
  • Maintain NMLS registry and licensing for all MACU lending team members. Coordinate and conduct NMLS training
  • Assist with the compliance monitoring process including identification of areas to monitor, monitoring schedule, reporting, and addressing identified gaps
  • Review and track first line assessments, guiding business units through process and associated risks
  • Provide compliance support for disclosure review and version tracking
  • Assist in gap analysis for credit union policies, procedures, and compliance programs
  • Collaborate with business units to support remediation and reporting of issues management
  • Review updates to procedures and determine if changes affect board policy, standards or step-by-steps
  • Utilize RegTech platforms and automated compliance monitoring tools
  • Interpret emerging regulatory changes and proactively support business units in adapting policies and procedures
  • Assist in annual board policy review by documenting changes and completing change request forms for lending and operational sections
  • Write various types of documentation, such as procedures manuals, job aids, and reference guides that comply with MACU standards on language, writing style, structure, and format
  • Work closely with MACU Risk teams and other operational business units to provide compliance and regulatory information and make recommendations
  • Review business unit processes, technology offerings, and automated processes to ensure compliance with all applicable regulations
  • Utilize data visualization tools to present regulatory findings
  • Perform other duties as assigned
KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

3 years professional experience in a progressive financial setting or related field

2 years compliance or regulatory experience

Education

Bachelor's degree in business or finance or related field; or additional three years of combined experience in a progressive finance or compliance setting

Licenses, Certifications, Registrations
  • Certified Credit Union Compliance Officer, or equivalent, preferred
  • Credit Union Compliance Expert (CUCE), Fair Lending Expert; or other related certifications preferred
Managerial Responsibility

No managerial responsibility

Computer/Office Equipment Skills
  • Intermediate skills in the following: computer operating skills (windows navigation, mouse/keyboard functionality), Microsoft Outlook, Microsoft Office Suite, applicable departmental specific software.
  • Core Banking Systems, ACES, Questsoft experience preferred
Language Skills
  • Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations
  • Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization.
Other Skills and Abilities
  • Ability to work both autonomously and collaboratively in a fast-paced environment.
  • Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines
  • Adaptive to change, responds positively to altered circumstances or conditions
  • Possess a desire and willingness to learn and continually update knowledge base on financial concepts, strategies, systems etc.
  • Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies.
  • Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams
  • Strong interpersonal skills with the ability to build business relationships with vendors, business units, and leaders.
  • Exercise independent judgment within generally defined procedures and practices to identify issues and propose solutions
  • Data analytics and data validation skills and proficiency in business data analysis (MS Excel, etc.)


PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Ability to sit, talk and hear consistently

Ability to stand, walk, and use hands to handle or reach occasionally

Vision Requirements

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Weight Lifted or Force Exerted

Ability to lift up to 10 pounds occasionally

Environmental

There are no unusual environmental factors (such as a typical office)

Noise Environment

Moderate noise (business office with computers and printers, light traffic)

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.

  • Underwriting Operations Specialist

    2 weeks ago

    Sandy, UT, United States The Jonus Group Full time

    Job DescriptionUnderwriting Operations Specialist Job Summary Seeking a dedicated and detail-oriented Underwriting Operations Specialist to join a team. The ideal candidate will play a pivotal role in facilitating training, developing resources, and driving continuous improvement within the underwriting department. Compensation Package Salary Range: $70,000...

  • Underwriting Operations Specialist

    7 days ago

    Sandy, UT, United States The Jonus Group Full time

    Job DescriptionUnderwriting Operations Specialist Job Summary Seeking a dedicated and detail-oriented Underwriting Operations Specialist to join a team. The ideal candidate will play a pivotal role in facilitating training, developing resources, and driving continuous improvement within the underwriting department. Compensation Package Salary Range: $70,000...

  • Underwriting Operations Specialist

    2 weeks ago

    Sandy, UT, United States The Jonus Group Full time

    Job DescriptionUnderwriting Operations Specialist Job Summary Seeking a dedicated and detail-oriented Underwriting Operations Specialist to join a team. The ideal candidate will play a pivotal role in facilitating training, developing resources, and driving continuous improvement within the underwriting department. Compensation Package Salary Range: $70,000...

  • Underwriting Operations Specialist

    5 days ago

    Sandy, UT, United States The Jonus Group Full time

    Job DescriptionUnderwriting Operations Specialist Job Summary Seeking a dedicated and detail-oriented Underwriting Operations Specialist to join a team. The ideal candidate will play a pivotal role in facilitating training, developing resources, and driving continuous improvement within the underwriting department. Compensation Package Salary Range: $70,000...

  • Underwriting Operations Specialist

    3 days ago

    Sandy, UT, United States The Jonus Group Full time

    Job DescriptionUnderwriting Operations Specialist Job Summary Seeking a dedicated and detail-oriented Underwriting Operations Specialist to join a team. The ideal candidate will play a pivotal role in facilitating training, developing resources, and driving continuous improvement within the underwriting department. Compensation Package Salary Range: $70,000...

  • Revenue Operations Specialist

    2 weeks ago

    Sandy, UT, United States FairCom Full time

    The RevOps Specialist has the primary function to support, keep organized, and improve the Sales operations at FairCom. This role focuses on managing the sales data, optimizing CRM systems like HubSpot, and providing strategic sales support to properly have real-time data showing details on prospective customers, current customers, renewals/subscriptions,...

  • Revenue Operations Specialist

    2 weeks ago

    Sandy, UT, United States FairCom Full time

    The RevOps Specialist has the primary function to support, keep organized, and improve the Sales operations at FairCom. This role focuses on managing the sales data, optimizing CRM systems like HubSpot, and providing strategic sales support to properly have real-time data showing details on prospective customers, current customers, renewals/subscriptions,...

  • Revenue Operations Specialist

    3 days ago

    Sandy, UT, United States FairCom Full time

    The RevOps Specialist has the primary function to support, keep organized, and improve the Sales operations at FairCom. This role focuses on managing the sales data, optimizing CRM systems like HubSpot, and providing strategic sales support to properly have real-time data showing details on prospective customers, current customers, renewals/subscriptions,...

  • Consumer Loan Servicing Support Specialist

    2 weeks ago

    Sandy, UT, United States Mountain America Credit Union Full time

    Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made...

  • Consumer Loan Servicing Support Specialist

    2 weeks ago

    Sandy, UT, United States Mountain America Credit Union Full time

    Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made...