Member Services Representative Part Time all shifts

23 hours ago


Lexington, KY, United States Planet Fitness Full time

Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.

Handle all front desk related activities including:

Answer phones in a friendly manner and assist callers with a variety of questions.

Check members into the system.

New member sign-up.

Take prospective members on tours.

Facilitate needed updates to member’s accounts.

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

Customer service background preferred.

Basic computer proficiency.

A passion for fitness and health.

Upbeat and positive attitude

Punctuality and reliability is a must.

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Strong listener with the ability to empathize and problem solve.

Demonstrate diplomacy in all interactions while using appropriate behavior and language.

High School diploma/GED equivalent required.

Must be 18 years of age or older.

CPR/AED Certification required.

Must be available to work weekends.

Physical Demands

Continual standing and walking during shift.

Continual talking in person or on the phone during shift.

Must be able to occassionally lift up to 50 lbs.

Will occasionally encounter toxic chemicals during shift.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.



  • Lexington, KY, United States Always Best Care Senior Services of Greater Lexington Full time

    Hello Kind Hearted People of Lexington and surrounding areas...are you looking for a change?   You are in luck because Always Best Care of Greater Lexington has openings for new Care Team Members to help us provide fantastic solutions for seniors and their families. We have a variety of shift times, days, and locations available with amazing seniors in...


  • Lexington, KY, United States Always Best Care Senior Services of Greater Lexington Full time

    Hello Kind Hearted People of Lexington and surrounding areas...are you looking for a change?   You are in luck because Always Best Care of Greater Lexington has openings for new Care Team Members to help us provide fantastic solutions for seniors and their families. We have a variety of shift times, days, and locations available with amazing seniors in...


  • Lexington, KY, United States Always Best Care Senior Services of Greater Lexington Full time

    Hello Kind Hearted People of Lexington and surrounding areas...are you looking for a change?   You are in luck because Always Best Care of Greater Lexington has openings for new Care Team Members to help us provide fantastic solutions for seniors and their families. We have a variety of shift times, days, and locations available with amazing seniors in...


  • Lexington, KY, United States Always Best Care Senior Services of Greater Lexington Full time

    Hello Kind Hearted People of Lexington and surrounding areas...are you looking for a change?   You are in luck because Always Best Care of Greater Lexington has openings for new Care Team Members to help us provide fantastic solutions for seniors and their families. We have a variety of shift times, days, and locations available with amazing seniors in...


  • Lexington, KY, United States Always Best Care Senior Services of Greater Lexington Full time

    Hello Kind Hearted People of Lexington and surrounding areas...are you looking for a change?   You are in luck because Always Best Care of Greater Lexington has openings for new Care Team Members to help us provide fantastic solutions for seniors and their families. We have a variety of shift times, days, and locations available with amazing seniors in...


  • Lexington, KY, United States Crunch Fitness Full time

    Description The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Expectations Greet all members & guests with a smile...


  • Lexington, KY, United States Crunch Fitness Full time

    Description The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Expectations Greet all members & guests with a smile...


  • Lexington, KY, United States Crunch Fitness Full time

    Description The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Expectations Greet all members & guests with a smile...


  • Lexington, KY, United States Always Best Care Senior Service Full time

    Hello Kind Hearted People of Lexington and surrounding areas...are you looking for a change? You are in luck because Always Best Care of Greater Lexington has openings for new Care Team Members to help us provide fantastic solutions for seniors and their families. We have a variety of shift times, days, and locations available with amazing seniors in their...


  • Lexington, KY, United States Always Best Care Senior Service Full time

    Hello Kind Hearted People of Lexington and surrounding areas...are you looking for a change? You are in luck because Always Best Care of Greater Lexington has openings for new Care Team Members to help us provide fantastic solutions for seniors and their families. We have a variety of shift times, days, and locations available with amazing seniors in their...