Director of Commercial Building Solutions
4 days ago
If you’re a builder of teams, a driver of growth, and a visionary who loves turning strategy into impact, this is your opportunity. As the Director of Commercial Building Solutions, you’ll lead a high-performing division that delivers more than 20 essential facility services — ensuring our clients’ buildings operate at their best every single day. Your leadership will directly influence revenue growth, market expansion, team success, and the client experience.
Why This Role MattersCity Wide’s CBS division is rapidly expanding, and we’re looking for a leader who can elevate our service offerings, strengthen our market presence, and lead a talented team with clarity and purpose. This is a role where your decisions move the needle — fast.
What You’ll Do Strategic Leadership- Set and execute growth strategies that expand CBS service offerings and market impact
- Own KPIs tied to sales, service quality, and client experience
- Partner with executive leadership on budgeting and forecasting
- Evaluate market trends and competitors to guide strategic decisions
- Lead the CBS sales team to win, retain, and grow commercial clients
- Oversee bids, pricing strategies, and proposal submissions
- Strengthen long-term client relationships and identify cross-selling opportunities
- Achieve individual sales goals
- Ensure projects are delivered on time, on budget, and to high-quality standards
- Monitor contractor performance and resolve escalated client issues
- Align contract deliverables with client expectations
- Hire, mentor, and develop top-tier sales and project management talent
- Conduct coaching, performance reviews, and growth plans
- Build a culture centered on accountability, collaboration, and service excellence
- Maintain a strong network of reliable subcontractors and vendors
- Negotiate contracts and ensure compliance, safety, and service quality
- Conduct evaluations and proactively address performance gaps
- Launch new service strategies and pilot programs
- Enhance operational systems and integrate CRM/technology tools
- Maintain up-to-date training materials and job descriptions
- Approve all bids and ensure sales documentation accuracy
- Conduct field evaluations and performance reviews
- Stay knowledgeable on industry trends
- Collaborate cross-functionally to share leads and insights
- Ensure compliance with OSHA and safety standards
- Revenue growth (monthly/quarterly)
- Client satisfaction and retention
- On-time, on-budget project completion
- New and renewed service contracts
- Vendor performance metrics
- Team retention and performance
Requirements
- Bachelor’s degree in Business, Construction Management, or related field (preferred)
- 3+ years of leadership experience in facility services, construction, or project management
- Proven B2B sales success and revenue growth experience
- Understanding of commercial building systems and maintenance practices
- Excellent communication, negotiation, and leadership skills
- Experience with Microsoft Office, CRM systems, and project management tools
- Valid driver’s license and ability to travel locally
- Frequent standing, walking, and sitting
- Occasional lifting up to 25 lbs
- Ability to navigate job sites and commercial facilities
- Exposure to variable environments; PPE may be required
Benefits
City Wide offers a competitive salary, including commission and bonus, for this position. In addition, we offer a comprehensive benefits package to include medical, dental, vision, PTO and 401k.
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