General Manager

2 weeks ago


Nashville, TN, United States 1020 Church St LLC Full time

Description

CRISP & GREEN is seeking a super talented General Manager to add to our team

CRISP & GREEN is where individuals go to experience healthy and delicious food. To ensure that guests receive the best service and food each and every time, we need enthusiastic, positive and motivated leaders. This is where our General Managers comes in. You are the face of our brand and the glue that keeps our team whole.

Position Overview: As a General Manager, you will be in charge of providing an exceptional guest experience, be a mentor to the #CRISPCrew, and manage FOH and BOH operations. Ultimately, our General Managers are the absolute best communicators, go-getters, and self-starters out there.

General Manager Key Responsibilities

Team Leadership & Culture

  • Recruit, train, coach, and inspire a high-performing team
  • Create a positive, inclusive environment where teammates can learn and grow
  • Provide ongoing feedback and performance management to support team development
  • Recognize great performance and coach through challenges in a respectful, growth-minded way
  • Model leadership behaviors that reflect our company values

Guest Experience

  • Champion hospitality by ensuring every guest interaction exceeds expectations
  • Proactively address guest concerns with empathy and urgency
  • Foster a clean, welcoming, and detail-oriented environment
  • Lead by example during high-volume shifts

Operations & Financials

  • Manage day-to-day operations with precision and consistency
  • Own restaurant P&L, labor management, inventory control, and scheduling
  • Execute marketing initiatives and local store promotions to drive traffic and sales
  • Leverage technology (POS, scheduling, inventory systems) to optimize performance

Compliance & Standards

  • Uphold health, safety, and sanitation standards in accordance with local laws and company policies
  • Ensure compliance with labor laws, internal procedures, and operational guidelines
  • Maintain a clean, safe, and organized facility at all times

C&G Benefits

  • Competitive wages
  • Opportunity to grow and advance career
  • Employee meals discounts
  • Weekly team yoga/meditation
  • Access to fitness classes in all restaurants

Requirements

Job Requirements:

Required Experience & Skills

  • 35 years of restaurant leadership experience (fast-casual or QSR preferred)
  • Proven ability to lead teams, drive results, and manage restaurant financials
  • Comfortable using technology and systems (POS, scheduling, inventory platforms)
  • ServSafe certified or willing to obtain within 30 days
  • Flexible schedule with full-time availability; able to work 50 hours/week
  • Able to lift up to 50 lbs and work on your feet in a fast-paced environment

Key Competencies

  • Leadership: Leads with empathy, courage, and accountability
  • Guest Focus: Prioritizes memorable guest experiences in every decision
  • Business Acumen: Understands how daily operations impact the bottom line
  • Adaptability: Navigates change and solves problems quickly
  • Emotional Intelligence: Builds trust, resolves conflict, and inspires others

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