Engineering Director

Job Description

We’re seeking a curious, future‑focused Engineering Director to mature and scale our engineering practices and platforms spanning mobile, web, kiosks, POS, KDS, loyalty, marketing tech, data, and analytics. You’ll set a bold engineering vision, lead high‑performing teams (including strategic partners), and deliver reliable, secure, measurable outcomes that drive guest engagement, personalization, and business growth. You will also drive the strategic integration of AI capabilities with enterprise data to unlock actionable insights, enhance decision-making across digital platforms, drive scalability and efficiency, and unlock new revenue generation opportunities.

Strategic Engineering Leadership

 • Set and execute the technical vision and strategy for all digital and restaurant technologies.

 • Lead engineering teams through complex technology transformations, including architecture, integration, and modernization initiatives.

 • Champion a culture of excellence, innovation, and continuous improvement.

 • Own budgeting, resource planning, and growth mapping for the engineering function.

 • Drive integration with product teams and influence business cases for new initiatives.

Technical Depth & Execution

 • Demonstrate deep technical expertise (“been there, done that”) in software development, architecture, and DevOps.

 • Guide teams through advanced technology decisions, including cloud migration (AWS, GCP), web/mobile frameworks (ReactJS), and platform reliability (CloudWatch, load balancers, SonarCloud/SonarQube, Jira, SauceLabs).

Oversee SDLC governance, automation, CI/CD, and quality assurance.

Digital Product Innovation

 • Lead the engineering vision for new digital products launching next year (e.g., kiosks for cafes, personalized user experiences, new mobile app applications, and web e-commerce).

Drive the architecture and operationalization of loyalty, CRM, and personalization technologies

Salary Expectation: $160000-180,000K + bonus

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

10+ years in software/platform engineering with 5+ leading multi‑disciplinary engineering groups (app dev, platform/DevSecOps/SRE, QA/automation, data/ML).

Demonstrated vision for maturing engineering practices (e.g., platform engineering, trunk‑based development, CI/CD, SRE, SDLC governance) and a track record of looking around the corner at industry evolution.

Curiosity & research mindset: habitually explores emerging tech; translates insights into pragmatic pilots and scaled adoption.

Proven innovation leadership across products/practices/process/technology; measurable improvements to reliability, speed, quality, or cost.

Thought leadership in at least one contemporary domain (e.g., AI/LLM, platform engineering, cloud‑native, privacy‑preserving data, edge computing)—with public artifacts or internal evangelism to show impact.

Experience enabling data & personalization (data pipelines, governance, model lifecycle, experimentation, guest 360).

Strong partner ecosystem leadership (systems integrators/MSPs), outcome‑based SOW governance, and cross‑functional influence.

Excellent communication with executives and non‑technical stakeholders; evidence of building inclusive, high‑trust cultures. Background integrating restaurant/retail technology stacks (POS, KDS, kiosk, loyalty, e‑commerce), or similar multi‑site, transaction‑heavy environments. Experience in QSR/retail is a plus, not a must.