Intern - IT Service Desk

1 week ago

Madison, WI, United States Unavailable Full time
Overview

Quartz is seeking one intern to join our IT Service Desk team as an IT Service Desk Intern, from June to August 2026.  This paid internship will offer valuable experience and growth opportunities to prepare you for the next steps in a career.

Internship Benefits:

  • Competitive pay ($19 - $21/Hour)
  • Networking and team building opportunities
  • Weeklong intern retreat in Madison, WI
  • Personality and productivity assessment workshops (DiSC & Working Genius)
  • All interns are assigned a buddy
  • Mock interviews and resume workshop
  • Job shadow experience
  • Paid volunteering opportunity
  • Access to participate in Employee Resource Groups
Responsibilities

You will participate and learn important skills in real-world situations that can be applied to your career beyond the classroom to include, but not be limited to:

  • Health Insurance Industry Knowledge: products, regulations, competitors, recent news
  • Professional Skills: communication, time management, workplace etiquette
  • Develop proficiency in Microsoft Windows 11 and Microsoft 365 to provide effective IT support
  • Develop on-the-job training and experience in technical problem solving and user support in a helpdesk / service desk setting
  • Effectively manage and resolve tickets using ServiceNow, provide phone support, and troubleshoot user issues proactively
Qualifications
  • Demonstrated interest in IT Service Desk as a possible career path
  • Seeking a student pursuing an Associates or Bachelors degree and Graduating between May 2026 and May 2027
  • Must live within a 1-hour radius of Madison, WI and be willing to travel to headquarters daily
  • Preferred Majors: Computer Science, Computer Engineering, Information Systems, Information Science & Technology, Desktop Support, Network Specialist, Service Center Technician, or related major in IT or technical fields

Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home. 

We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check. 

Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability.

  • Intern - IT Service Desk

    1 week ago

    Madison, WI, United States Quartz Health Solutions Full time

    Intern - IT Service DeskJob Locations US-WI-MadisonID 2025-2278Category Information TechnologyType InternOverviewQuartz is seeking one intern to join our IT Service Desk team as an IT Service Desk Intern, from June to August 2026. This paid internship will offer valuable experience and growth opportunities to prepare you for the next steps in a career. ...

  • Intern - IT Service Desk

    7 days ago

    Madison, WI, United States Quartz Full time

    Overview Quartz is seeking one intern to join our IT Service Desk team as an IT Service Desk Intern, from June to August 2026. This paid internship will offer valuable experience and growth opportunities to prepare you for the next steps in a career. Internship Benefits: Competitive pay ($19 - $21/Hour) Networking and team building opportunities Weeklong...

  • Help Desk- IV

    12 hours ago

    Madison, WI, United States Concord IT Systems Full time

    THIS IS A REPOST OF 127503 DUE TO THE RATE CHANGING The State of Wisconsin is looking for a Help Desk IV. All candidates MUST have at least 7 years' professional Help Desk experience, ITSM and ITIL experience, and be willing to work 100% onsite in Madison. Under the general guidance of the IT Operations Manager, this position is responsible for growing and...

  • Enterprise IT Service Desk Supervisor | APPLICATION

    13 hours ago

    Madison, WI, United States Ultratec Full time

    Ultratec, Inc., located on the west side of Madison, is the worldwide leader in developing new technologies for the deaf and hard of hearing population. Today, our equipment is recognized as the standard for excellence in text telecommunications. Ultratec, Inc. is actively seeking an Enterprise IT Service Desk Supervisor to join our team. This full-time...

  • SERVICE DESK ASSOCIATE

    7 days ago

    Madison, WI, United States Von Maur Full time

    As a Service Desk Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services. WHAT YOU'LL DO: Own the customer experience - greet people sincerely, be friendly and thank every customer Answer a multi-line telephone -...

  • Bilingual (Italian/English) Service Desk Analyst

    1 week ago

    Madison, WI, United States CAI Full time

    Bilingual (Italian/English) Service Desk Analyst Req number: R6634 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients,...

  • Enterprise IT Service Desk Technician | APPLICATION

    4 days ago

    Madison, WI, United States Ultratec Full time

    Ultratec, Inc., located on the west side of Madison, is the worldwide leader in developing new technologies for the deaf and hard of hearing population. Today, our equipment is recognized as the standard for excellence in text telecommunications. Ultratec, Inc. is actively seeking an Enterprise IT Service Desk Technician to join our team. This full-time...

  • Help Desk II

    1 week ago

    Madison, WI, United States Experis Full time

    Our client, is seeking a Help Desk Technician to join their team. As a Help Desk Technician, you will be part of the Information Technology department supporting internal staff and public users. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the...

  • Front Desk Receptionist

    2 weeks ago

    Madison, WI, United States B Street Collsion Center Full time

    Front Desk Receptionist (Madison, WI) Ball Body Shop is part of a family owned and operated group that has been open since 1978 and to this day we maintain the family feel with the benefits and resources of a larger company. We are a growing team that values training and internal development. Top industry equipment... Opportunity for growth and...

  • Front Desk Receptionist

    7 days ago

    Madison, WI, United States B Street Collsion Center Full time

    Front Desk Receptionist (Madison, WI) Ball Body Shop is part of a family owned and operated group that has been open since 1978 and to this day we maintain the family feel with the benefits and resources of a larger company. We are a growing team that values training and internal development. Top industry equipment... Opportunity for growth and...