Business Systems Analyst 3

Duties Description Under the direction of a Manager Information Technology Services 1, SG-27, within the Dedicated Support/Sector B/AGM team, the Business Systems Analyst 3 will serve as a supervisor for a team of Business Analysts for the AGM team. This position will assist with analyzing, defining, developing and communicating internal requirements for new and/or existing business functions to improve AGM technology systems, business processes as well as internal procedures. Duties include, but are not limited to:
• Supervise junior members of the AGM Business Analysts team.
• Develop strategies and analyze AGM workflows for new systems and software solutions to implement and validate in current AGM systems.
• Document the current state of AGM processes and procedures to elicit business requirements for improved performance and future results.
• Document the anticipated future state of AGM processes and procedures and utilize various methodologies which may include but are not limited to Flow chart, Venn diagrams, Fish Bone diagrams, pie charts, etc. to accurately display findings.
• Determine AGM requirements to support the implementation and mitigation of AGM legacy systems to new platforms and applications.
• Update and create conceptual and physical process and data models as needed.
• Coordinate with internal team members to create and execute test cases for user acceptance testing of various projects.
• Maintain a collaborative environment that fosters and support creative solutions and continuous improvement of AGM initiatives.
• Identify, analyze and resolve issues for existing AGM systems resulting from errors detected during testing, implementation and/or daily use.
• Formulate strategies and implement lessons learned during and after projects to share those improvement opportunities with the AGM team.
• Develop a deep understanding of AGM processes, procedures, software and systems to facilitate stellar support for AGM staff.
• Create software training guides, quick reference materials and FAQ's to support AGM staff with tools as needed.

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as Business Systems Analyst 3, G-25, OR in a position at the G-23 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.

Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees' Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.