Help Desk Support Specialist

2 weeks ago


Elk Grove, CA, United States West Advanced Technologies Full time
Help Desk Support Specialist

Elk Grove, CA / Sacramento, CA

12+ months

Experience required:
Basic networking concepts, (such as DHCP, DNS, printer queues, VPN)
Basic knowledge of Active Directory
Knowledge and experience with installation and administration of desktop, laptop, and mobile end user
devices.
Knowledge of desktop and network security (such as encryption, VPN)
Ability to understand and make changes to group policies, login scripts
Basic PC BIOS setup
Imaging techniques using Ghost or other like products
Operating system installation and configuration
Desktop application installation
Asset and inventory tracking skills

The following certifications may be required:

A+ certification
Microsoft Certified Systems Engineer (M.C.S.E.)
Microsoft Certified System Administrator (MCSA)
Microsoft Certified Professional (MCP) in Windows 7 and Windows 10
Microsoft Certified Desktop Support Technician (MSDST)

Regards

Naresh Damagalla

West Advanced Technologies, Inc

E: naresh.d@wati.com D: 279-666-5838

Serving government agencies for 22 Years

www.wati.com

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