Team Leader

4 days ago

Aspen, CO, United States Alterra Mountain Company Full time

Seasonal (Seasonal)

Job Title: Team Leader

Location: Aspen, CO

Terms: Seasonal- full and part time roles available

Pay: $21/hour base wage, plus tips.

Requirements:

Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required

About us:

Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other.

Ski Butlers is the global leader in ski and snowboard rental delivery, now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values listed below:

Service | Simple | Purposeful | Curious | Give

Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don't stop there. Our culture is about being a part of something bigger. Whether it's contributing to our net zero climate initiatives, building lifelong friendships or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.

Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company.

About the role:

Team leaders (aka shift managers) are responsible for upholding Ski Butlers customer service standards while managing the flow of day-to-day operations. No two days are the same as a team leader Adapting to the environment, managing expectations and leading by example are all qualities of highly effective leadership, especially in this role.

Perks and Benefits:

  • Full Aspen Ski Company Premier Pass: Unlimited use & no blackout dates at Aspen, Aspen Highlands, Buttermilk & Snowmass
  • Ikon Base Pass is included with Aspen Ski Company Premier Pass
  • Free Alterra Mountain Company Employee pass:
  • Unlimited access to all AMC owned resorts
  • Ability to upgrade to full Ikon Pass at heavily discounted rate
  • Ability to ski everyday*
  • Barring blackout dates at Deer Valley
  • Access to 645+ industry discounted brands through Expertvoice
  • Discounted access to Rossignol/Dynastar/Lange equipment
  • 401K benefit and match for ALL staff members over 18 years old
  • Location specific, customer service-based bonuses (4 total in-season)
Primary Responsibilities:
  • Opening and closing the shop daily
  • Pre and post shift team meetings, ensuring each Ski Technician understands expectations and responsibilities for that shift.
  • Plan delivery routes, support calls and pickups for the current and upcoming shift.
  • Respond to customer phone calls, text messages, emails and voicemails in a timely manner.
  • Dispatch ski technicians on reactive support calls
  • Ensuring brand standards are being met daily i.e.: uniforms, vans, equipment, shop cleanliness, etc.
  • Setting up the next shift for success


Secondary Responsibilities:
  • Sizing guests in the proper equipment for orders as they come into our system
  • Schedule work assignments for the following shift.
  • Real-time feedback and coaching, both positive and constructive, to ensure we are meeting our Key Customer Requirements
  • Assisting labor management during slow periods
  • Taking reservations and issuing refunds

  • DRUG-GEN MDSE/DEPT LEADER

    3 days ago

    Aspen, CO, United States Citymarket Full time

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct, support and supervise all functions, duties and...

  • DRUG-GEN MDSE/DEPT LEADER

    5 days ago

    Aspen, CO, United States Citymarket Full time

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct, support and supervise all functions, duties and...

  • Staff Associate I

    1 week ago

    Aspen, CO, United States Young Life Full time

    Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position. Mission & Authority To directly oversee the operations of several departments which provide mission services and facilitate effective functioning of the entire operations segment of Young Life. YL Staff Associate I Summary:...

  • Staff Associate I

    2 weeks ago

    Aspen, CO, United States Young Life Full time

    Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position. Mission & Authority To directly oversee the operations of several departments which provide mission services and facilitate effective functioning of the entire operations segment of Young Life. YL Staff Associate I Summary:...

  • Staff Associate I

    2 weeks ago

    Aspen, CO, United States Young Life Full time

    Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position. Mission & Authority To directly oversee the operations of several departments which provide mission services and facilitate effective functioning of the entire operations segment of Young Life. YL Staff Associate I Summary:...

  • Travel Occupational Therapist

    2 hours ago

    Aspen, CO, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with FlexCare to find a qualified Occupational Therapist (OT) in Aspen, Colorado, 81611!Pay Information$2,110 per weekAbout The PositionFlexCare is a nationwide leader in the staffing of travel nurses and clinicians. With access to thousands of facilities around the country, our mission is to deliver premier travel staffing...

  • Travel Medical Lab Technician

    5 days ago

    Aspen, CO, United States Flexcare Full time

    FlexCare is seeking an experienced Medical Lab Technician for an exciting Travel Allied job in Aspen, CO. Shift: 4x10 hr flex Start Date: 01/05/2026 Duration: 13 weeks Pay: $2110.72 / Week Profession: AlliedRequirements: BLS;ASCPDesired Start Date: 2026-01-05Facility Type: Level III Trauma FacilityAssignment Type: TravelEstimated Pay Package: $2110.72Why...

  • Travel Medical Lab Technician

    3 days ago

    Aspen, CO, United States Flexcare Full time

    FlexCare is seeking an experienced Medical Lab Technician for an exciting Travel Allied job in Aspen, CO. Shift: 4x10 hr flex Start Date: 01/05/2026 Duration: 13 weeks Pay: $2110.72 / Week Profession: AlliedRequirements: BLS;ASCPDesired Start Date: 2026-01-05Facility Type: Level III Trauma FacilityAssignment Type: TravelEstimated Pay Package: $2110.72Why...

  • Travel Medical Lab Technician

    3 days ago

    Aspen, CO, United States Flexcare Full time

    FlexCare is seeking an experienced Medical Lab Technician for an exciting Travel Allied job in Aspen, CO. Shift: 4x10 hr flex Start Date: 01/05/2026 Duration: 13 weeks Pay: $2110.72 / Week Profession: AlliedRequirements: BLS;ASCPDesired Start Date: 2026-01-05Facility Type: Level III Trauma FacilityAssignment Type: TravelEstimated Pay Package: $2110.72Why...

  • Travel Nurse

    2 days ago

    Aspen, CO, United States Flexcare Full time

    FlexCare is seeking an experienced Stepdown Unit Registered Nurse for an exciting Travel Nursing job in Aspen, CO. Shift: 3x12 hr nights Start Date: 01/12/2026 Duration: 13 weeks Pay: $2754.79 / Week Profession: RNRequirements: BLS;PALSDesired Start Date: 2026-01-12Facility Type: Level III Trauma FacilityAssignment Type: TravelEstimated Pay Package:...