Senior Associates Product Design

American Express Travel Related Services Company, Inc. seeks Senior Associates, Product Design to create user experiences for customers’ digital product journeys. Gather and understand business and user needs, create information architecture diagrams and user flows, and build detailed wireframes, high and low fidelity prototypes, and new concepts. Create detailed information architecture diagrams, user flows, and prototypes. Enhance digital user experiences by partnering with product owners, user testing, and engineers. Apply best practices in design approaches and methods to deliver best-in-class user experiences.

Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Data Analytics, or a related field, and 2 years of experience with analyzing user requirements, procedures, and issues to improve user experiences. Experience must include 2 years of experience with each of the following: improving readability, utility, and overall user experience of digital products; developing prototypes, mockups, wireframes, and style guides based on requirements; creating vector graphics and applying color theory, typography, iconography, and brand principle to UI design; developing site maps and task flows to optimize interaction and navigation; identifying usability pain points and iterating based on user feedback; adapting design strategies based on business goals, technical constraints, and research insights; and A/B testing, Adobe CC, Figma, InVision for clickable prototypes, JIRA, Microsoft tools, and Sketch. Telecommuting is available up to 2 days per week.

Job Location: New York, NY

Salary Range: $96,408.00 - $150,250.00 annually

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

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The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.

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