Senior Net Ops Specialist

4 days ago

New Orleans, LA, United States American Addiction Centers Full time
Job Description

The Senior Net Ops Specialist will oversee the infrastructure and network operation for the customer. The Senior NetOps Specialist will plan, implement, and operate network services/systems, to include hardware and virtual environments and be responsible for responding appropriately to alerts and events.

An Active CCNP Certification is required for eligibility for this position

A Secret clearance is required for eligibility for this position.

Required Experience

-10+ years of experience providing network layer support and ensuring appropriate response to escalations within network enterprise environments.

-Coordinate infrastructure repairs including directing remote activities to ensure continuity for service delivery.

-Review root cause analysis documentation to address performance management and incident correlation issues.

-Provide data center support where appropriate. Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.

-Provide incident notification to Government representatives.

-Must possess a CISCO Certified Network Professional (CCNP) certification.

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