Franchise Business Consultant
2 days ago
The Franchise Business Consultant at DRYmedic Restoration Services, an affiliate of Authority Brands LLC, is responsible for providing operational, management, financial, and marketing support to franchise partners. This position is focused on coaching franchise partners on the utilization of our System of Business to help them reach their personal and business goals. The successful candidate will effectively monitor and measure the results of our franchise partners' businesses in relation to their goals by utilizing our tools and systems.
Responsibilities:
- Acting as a business consultant and coach; building trust with franchise partners to influence growth and profitability within their organization.
- Building strong positive relationships.
- Making weekly contact by phone to maintain a deep understanding of the business operations of our franchise partners; visiting each franchise partner's business premises at least annually for a full one or two days of on-site coaching and training.
- Travel will be necessary at times to support franchise partners and attend company meetings or events.
- Keeping franchise partners focused on creating happy clients, working with them on resolution with customer complaints or negative experiences of service performance.
- Focusing on each franchise partner's profitability and financial health; working on creating annual budgets and reviewing actual performance against the budgets.
- Providing the franchisee guidance on the correct staffing levels for their business; as necessary, training franchisees on how to recruit and train technicians, management, office, and sales employees.
- Teaching our franchise partners how to drive sales by training in the importance of educating the customer on additional needs and offering options by using our sales system.
- Helping our franchise partners understand the importance of staying in compliance with the Franchise Agreement and assisting when needed in the efforts to help the franchise partner become compliant.
- Providing guidance in the recruiting and retention of our franchise partners' associates and helping in the development of their engagement to our company culture.
- Developing training materials, and delivering presentations to large and small audiences, conducting training sessions for franchise partners and their associates.
- Performing a monthly Profit and Loss statement review including YOY revenue.
- Utilizing CoreLogic DASH and Xactimate software systems to support franchise operations, reporting, and analysis.
- Applying knowledge of Mitigation and Reconstruction processes to advise and support franchise partners in relevant business areas.
- Other duties as assigned.
- Ability to be comfortable in dealing with business mathematics, particularly in reading and understanding financial statements. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Must have strong computer skills and be familiar with all Microsoft Office Programs.
- Experience and skillsets in the utilization of CoreLogic DASH and Xactimate software systems are required.
- Knowledge of Mitigation and Reconstruction is required.
- Communicate clearly and precisely in verbal and written forms to employees, franchise owners, prospective franchise owners, and vendors
DRYmedic® Restoration Services is a team of experienced disaster restoration professionals. Our technicians use industry-leading equipment and trusted techniques to restore your property after fire or water damage.
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