Communications Coordinator

Mid-Atlantic Permanente Medical Group (MAPMG) invites applications for a Communications Coordinator to join our Strategy and Communications department. This position is a full-time opportunity based out of our regional office located in Washington D.C. with a hybrid work model.

Mid-Atlantic Permanente Medical Group is comprised of more than 1,700 Permanente physicians and nearly 300 staff professionals who come together to make a positive impact on the health and lives of more than 800,000 members in Virginia, Maryland, and the District of Columbia.

Reporting to a Senior Writer Content Strategist, the Communications Coordinator will play a key role in managing digital content and supporting media and community engagement for MAPMG. You will be responsible for maintaining and enhancing the organization’s online presence, ensuring all written, visual, and multimedia materials are accurate, compelling, and aligned with our brand standards. You will also oversee day-to-day website updates, manage editorial calendars, and serve as the primary producer for physician homepage content. Additionally, you will support media and community relations by coordinating physician interviews and appearances, tracking earned media, and identifying opportunities to highlight physician expertise.

You can expect to:

• Manage daily website operations, including posting and editing written content, photos, and videos, while ensuring consistency, quality, and alignment with brand standards
• Collaborate with team members to plan and schedule updates for kp.org/doctor, including physician homepages, blogs, news articles, videos, and podcasts, using editorial calendars and production timelines.
• Select, edit, and manage visual assets such as graphics, photography, and video files; prepare videos for web use by uploading, captioning, and archiving for cross-channel access.
• Serve as lead producer for physician homepages: format bios, edit and size photos, publish content, and notify physicians and stakeholders of updates.
• Maintain and update internal website content, including calendars and resource hubs (e.g., Quick Links), and support publishing on other digital platforms as needed.
• Coordinate logistics for physician media interviews and community event appearances in collaboration with PR and community engagement leaders
• Track and publicize earned media coverage and write brief summaries of physician media appearances
• Identify news topics where Permanente Medicine physicians can offer expertise

What is required:

• Bachelor’s degree in marketing, communications / journalism, information systems, public health, web design or related field is required
• A minimum of three (3) years of experience in digital/ website content production or related role, including experience in content management systems. (Tridion and WordPress experience are a plus)
• High level of organizational skills and ability to coordinate logistics and schedules. Event planning experience is a plus.
• Strong oral and written skills; high emotional intelligence; and sound and solid judgement.
• Strong communication and customer service skills.
• Experience editing photos for web (crop and size appropriately)
• Proficiency using Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Salesforce, Mailchimp and Stripo experience is a plus.
• Basic knowledge of HTML/CSS and SEO best practices is a plus. Familiarity with content accessibility and WCAG (Web Content Accessibility Guidelines) is a plus.
• High level of initiative, critical thinking and problem-solving skills.
• Ability to manage multiple projects, prioritize and meet deadlines. Preference for working in a fast-paced environment.
• Must be able to commute to Washington D.C., at least one day per week
• Candidates must either currently live in or be willing to relocate to the Washington D.C. metropolitan area
• Must provide documentation of the Covid vaccine 2-dose series (or J&J 1-dose) prior to October 1, 2023, or documentation for 1-dose of the most current Covid vaccine (Pfizer or Moderna) as a condition of employment
• Must provide documentation for the influenza vaccine as a condition of employment

Competitive Benefits:

• Competitive compensation package
• 100% employer-funded medical and dental insurance premiums for employees and families effective on the first day of employment
• Generous paid time off, including vacation, holidays, and sick leave, plus maternity and parental leave
• Pension plan, and 401(k) retirement plan with employer contributions
• Life insurance, short-term disability, and long-term disability coverage
• Education reimbursement

The starting annual salary for this position ranges from $70,000 to $80,000, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, training, market data, and other relevant factors. In addition to the salary range above, MAPMG offers rich benefits that add substantial value to the total compensation package.

MAPMG continuously works to identify and mitigate healthcare inequities, and that starts with providing an inclusive, supportive environment for our physicians and staff. We encourage applicants of any race, color, religion, sex, sexual orientation, gender identity, or national origin who value diversity and will commit to practicing culturally competent healthcare.

External hires must pass a background check and drug screening.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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