Field Service Technician

2 weeks ago

Elmwood Park, IL, United States gpac Full time
Job Description

Field Service Technician

We are seeking a skilled and motivated Field Service Technician to join our dynamic team supporting high-performance metal processing and automated material handling systems across North America. This is a customer-facing role that requires technical expertise, professionalism, and a commitment to delivering top-tier service and support.

Key Responsibilities:
• Travel to customer sites across North America during the workweek to install, service, and troubleshoot complex industrial machinery, including coil slitting systems, levelers, packaging systems, and other coil processing equipment.
• Perform mechanical, hydraulic, and PLC-based electrical diagnostics, repairs, and integration of large-scale systems.
• Collaborate with on-site personnel including equipment operators, maintenance staff, and plant managers to ensure smooth installation and ongoing support.
• Read and interpret mechanical and electrical drawings to support installation and repair activities.
• Provide training and technical support to end-users on system operation and maintenance procedures.
• Work overtime as needed to ensure customer satisfaction and project completion.

Qualifications:
• 3+ years of experience working with large industrial or manufacturing equipment.
• Solid knowledge of PLC systems (e.g., troubleshooting, programming fundamentals).
• Proficiency in mechanical and hydraulic systems.
• Ability to interpret and work from mechanical drawings and schematics.
• Comfortable with frequent travel
• Strong communication and customer service skills.

Preferred:
• Previous field service experience with industrial equipment.
• Background in metal processing equipment.
• Willingness to work overtime and demonstrate flexibility to meet customer needs.

What We Offer:
• The opportunity to work for a privately owned, family-oriented organization.
• A team culture built on experience, support, and craftsmanship.
• A chance to be part of a company that builds industry-leading, high-precision systems installed around the world.

Must be eligible to work the U.S. without restrictions.

Apply for more details

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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