Organizational Change Management Lead

5 days ago

Boston, MA, United States Convergenz Full time

We are seeking an experienced Organizational Change Management (OCM) Lead to drive successful adoption of Electronic Health Record (EHR) systems across complex healthcare environments. The OCM Lead will play a critical role in supporting large-scale, government-sponsored EHR modernization initiatives, ensuring that people, processes, and technology are aligned for sustainable transformation.

Key Responsibilities

  • Develop and execute comprehensive change management strategies for EHR implementation projects.
  • Lead stakeholder engagement, communication, and training efforts to drive user adoption and minimize resistance.
  • Conduct organizational readiness assessments, workflow analyses, and impact evaluations.
  • Collaborate with clinical, operational, IT, and government stakeholders to align change initiatives with project goals and best practices.
  • Design and deliver communication plans and training programs tailored to diverse audiences.
  • Monitor and report on change management progress, risks, and outcomes.
  • Foster a culture of continuous improvement and knowledge sharing across project teams.
Required Qualifications
  • Certification in Organizational Change Management (e.g., PROSCI, CCMP) or equivalent experience.
  • Demonstrated experience leading change management for at least two EHR implementation projects of similar scope and complexity.
  • Minimum of 5 years of experience in change management, healthcare IT, or large-scale transformation initiatives.
  • Strong understanding of clinical and operational workflows in hospital or health system settings.
  • Excellent communication, facilitation, and stakeholder engagement skills.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.
Preferred Qualifications
  • Advanced degree in Public Health, Health Administration, Organizational Change Management, or Business Administration.
  • Experience with Oracle Health (Cerner), Epic, MEDITECH, or other major EHR platforms.
  • Experience working with government agencies or public health initiatives.
  • Familiarity with behavioral health, pharmacy, or correctional health workflows.

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