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Associate, Talent Acquisition Front Desk

2 weeks ago

Syracuse, NY, United States Loretto Full time
Overview

The Talent Acquisition Front Desk Associate serves as the first point of contact for candidates, creating a welcoming and professional experience. This role manages front desk operations, onboarding appointments, and documentation while supporting recruiters and coordinators throughout the hiring process. Responsibilities include preparing new hire paperwork, maintaining applicant tracking systems, coordinating with Employee Health, and assisting with licensing renewals and reimbursements. The associate also provides general HR and clerical support. Strong customer service, attention to detail, and confidentiality are key aspects of this role.

Currently looking to fill a part time position, hours are Monday, Tuesday, Wednesday and Friday 8am - 1pm.

Responsibilities

Front Desk
  • Greets and directs visitors at the Talent Center front desk. Answers phone calls and directs calls where needed. Returns calls when left on the TA voicemail.
  • Creates a welcoming environment for candidates attending their onboarding appointment.
  • Gathers appropriate documentation from candidate during onboarding appointment and uploads into application tracking system
  • Prepares onboarding packets prior to appointments and maintains the schedule
  • Collaborates with Employee Health department to ensure best candidate experience during onboarding appointment.
  • Fosters open communication with the recruiters, coordinators and specialists regarding candidates for onboarding.
  • Prepares and issues offer letters along with new hire paperwork.
  • Assists candidates with completing electronic onboarding paperwork as needed.
  • Updates the applicant tracking database daily regarding appointments and the applicant's progress through the onboarding process.
  • Tracks monthly CNA, LPN, and RN license renewals and assists HR Shared Services Manager with completion of renewal forms.
  • Assists HR Shared Services manager with reimbursements
  • Orders department supplies and submits purchase orders for approval.
  • Distributes departmental mail and other correspondence.
  • Directs employee inquiries to appropriate human resource staff that may not be answered at the front desk.
  • Maintains a friendly and inviting front desk with exceptional customer service.
  • Has a basic understanding of all human resource tasks.
General
  • Audits HR files and data for accuracy, integrity, and compliance at all sites. Ensures information collected is complete, accurate and filed in compliance with employment policies as well as federal, state and regulatory agency requirements.
  • Performs clerical tasks such as filing, mass mailings, year-end archiving etc., as needed.
  • Participates in job fairs and recruiting events as requested.
  • Maintains confidentiality of employee and applicant information.
  • Keeps current knowledge of applicable labor and employment laws. Ensures corporate policy/procedure and third party agency regulations are adhered to.
  • Maintains knowledge of all union contracts.
INDPRO

Qualifications
  • High School Diploma required; Associate's in Human Resources, Business or related field preferred
  • 1-2 years of experience in an administrative, customer service or HR Support role.
  • Strong interpersonal and communication skills with a customer-focused approach
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with applicant tracking systems
  • Excellent organizational skills with attention to detail and ability to manage multiple priorities
  • Ability to handle sensitive and confidential information with discretion
  • Knowledge of basic HR practices, employment laws, and/or union environments a plus
  • Professional, friendly demeanor with the ability to work collaboratively in a team environment
An equivalent combination of education and experience that provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Physical Requirements

Walking/Standing 15.00%

Sitting 80.00%

Lifting 5.0%

Benefits/Compensation
  • Pay Range $19 - $22 / hour
  • Excellent medical, dental, prescription and vision insurance
  • Disability coverage
  • Tuition Reimbursement Program
  • 401(k) Retirement/Pension Plans
  • Discounted Gym Membership
  • Free Loretto Health Clinic Visits
  • Generous Paid Time-Off Accrual
  • Fun events for employees
  • Convenient locations with free parking
  • Employee Coaches - to help you achieve life goals
  • Diaper Assistance Program
  • Opportunity for career growth and movement within 19 sites