SLEEP CONSULTANT- Safety Sensitive

2 days ago

Broken Arrow, OK, United States Mathis Brothers Full time
GENERAL STATEMENT OF DUTIES: Under general supervision of the Sales Manager, the Sleep Consultant's primary responsibility is to provide the best service whether or not the customer chooses to make a purchase. Responsible for maintaining a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches. Job requires being reliable, responsible, and dependable while abiding by all safety guidelines. Must have attention to detail and be thorough in completing work tasks. Accurately and efficiently complete all sales transactions. Effectively communicate customer service issues and requests to management. Perform any other duties as directed by management.

EXAMPLES OF WORK PERFORMED:
  • Sleep Consultants promote and sell mattresses displayed on show room floor
  • Work directly with customers and employees across all departments
  • Follow up with customer orders and inquires
  • Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
  • Work on an organizational level with other departments to ensure customer needs are met answer customers questions about products, prices, availability, and product uses
  • Emphasize product features based on analyses of customer's needs
  • Prepare sales tickets for orders obtained
  • Assist customers in making product selections based on customers specifications
  • Recommend, select, and help locate or obtain merchandise based on customer needs; describe merchandise and explain use, operation, and care of merchandise to customers
  • Knowledge of methods for showing, promoting, and selling products
  • Use excellent customer relations
  • Running cashier till; auditing safe; making bank deposits; load and unload transfers and pickups
  • Sleep Consultants must publish their cell phone number in company directories at all times
  • Any other duties as directed by management.
EMPLOYMENT STANDARDS:
  • Ability to communicate effectively with team members; positive attitude when working with customers
  • ability to assist in loading mattresses (lift up to 50 lbs.)
  • Advanced computer skills; knowledge of employment, safety, and merchandise handling procedures; must be at least 21 years of age with a valid driver's license with no more than 2 moving violations and 1 chargeable accident within the last three years.

PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.

Heavy Work: Lifting up to 50 lbs. occasionally.

Work Environment: Indoor climate-controlled environment.

Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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