Be the Heart of LVIM

1 week ago


Lakeland, FL, United States Lakeland Volunteers In Medicine Full time

Are you a warm and friendly communicator with a knack for creating a welcoming environment? Join our dedicated team at our esteemed free medical clinic, where every day brings an opportunity to touch lives and spread hope.

As a Volunteer Receptionist, you will be the smiling face that greets patients, ensures their smooth check-in process, and provides them with a sense of comfort during their visit. Your excellent communication skills and empathetic nature will create a positive and welcoming atmosphere for all.

Benefits of Volunteering:

  • The opportunity to make a meaningful impact in your community.
  • Be a part of a supportive and dedicated team of volunteers.
  • Gain first-hand experience in a medical setting and expand your knowledge.
  • Take pride in the knowledge that you’re making a valuable contribution to a vital community service.

Responsibilities:

  • Greet and welcome patients and visitors with a friendly and professional demeanor.
  • Efficiently manage incoming phone calls, respond to inquiries, and provide accurate information about the clinic's programs and services.
  • Utilize the electronic healthcare records program to ensure patients are checked-in, demographic information has been verified, and required paperwork has been printed and completed.
  • Answer patient questions and provide assistance and directions when necessary.
  • Check for messages on the voicemail system periodically throughout the shift and respond as needed.

Qualifications

  • Friendly and compassionate disposition.
  • Appropriate telephone etiquette.
  • Strong communication and listening skills.
  • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
  • Flexibility and adaptability to changing situations and needs.
  • Basic computer proficiency with a willingness to learn LVIM's electronic health records computer program.

Apply now if you’re ready to contribute your time and skills in a fun and fulfilling way.

Watch our video to learn more: Lakeland Volunteers In Medicine

2 shifts available:

  • 07:45 to 11:45 EST
  • 12:00 to 16:00 EST


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