Manager Nursing Emergency Department- PM's

Department:

36102 Advocate Christ Medical Center - Emergency Department

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

PM shift

Pay Range
$50.05 - $75.10

Major Responsibilities:
Clinical Excellence
5)Promote evidence based practice by supporting staff to develop and utilize clinical guidelines, clinical pathways and clinical care policies and procedures that are based on current research.

6)Assist and support staff in developing and maintaining competency through orientation, internships, educational offerings, workshops, interdisciplinary professional meetings and self-directed learning. Maintain and analyze data to assure that staff development activities offered on the unit is of high quality and meet the needs of unit staff.

1)Ensure compliance with IDPH, DNV, EMSC, and other licensing/accrediting bodies and agencies.

2)Develop an annual plan to address quality improvement issues and projects.

3)Analyze and use benchmarkable data from internal and external sources to identify opportunities for improvement.

4)Support staff in participation of quality improvement activities through established systems to include but not limited to, the unit advisory councils, the nursing clinical quality committee and the performance improvement showcase.

7)Encourage staff to seek additional knowledge and skill by pursing formal education, certification, and other professional development opportunities and participation in professional organizations.

8)Foster a climate conducive to educational experiences for associates and students.

9)Promote an understanding and effective use of organizational, management, and nursing theories and research.

10)Contribute to the advancement of nursing theory, professional research and scholarly activities.

Financial
1)Identify areas for improved operational efficiency and involve staff in the development of new processes as appropriate.

2)Monitors unit LOS and drives action plans to achieve hospital & unit goals in collaboration with Nursing and Medical Director.

3)Ensure appropriate use of systems to capture charges and monitor trends.

4)Analyze monthly financial, operational and budget variance reports to assure that financial goals are achieved.

5)Initiate cost containment activities.

6)Participate in budget planning in collaboration with the department director and advocate for appropriate fiscal and human resources to accomplish the work and goals of the nursing department.

7)Monitor unit productivity levels and workforce design to ensure proper resource utilization and role delineation.

Physician Partnership
1)Collaborate with physicians and leaders of other departments and disciplines in the development, implementation and evaluation of programs and services to meet the needs of the unit population.

2)Work closely with physicians to develop and implement strategies to resolve physician complaints and concerns.

3)Partner with physicians in the development and enhancement of clinical programs.

4)Consistently round for outcomes with physicians.

5)Actively participate in physician meetings and committees as assigned.

Patient Engagement
4)Implement strategies to assure that all associates understand and support organizational standards of behavior, methods for communicating key messages and methods which serve to increase patient satisfaction.

5)Implement strategies to assure that associates understand when and how to implement service recovery and track service recovery issues to reduce their reoccurrence.

6)Achieve goals established by system and site regarding patient satisfaction.

1)Consistently review patient engagement data and trends

2)Review annual statistical data regarding the ethnicity of the population served on the unit. Develop and implement a plan of care which fosters a non-discriminatory climate in which care is delivered in a manner that is culturally sensitive and that is reflective to the cultural diversity that exists within the patient population.

3)Utilize an evidence based practice to improve care processes, structures, and measurement of client-centered outcomes and satisfaction.

7)Reward and recognize associates who are achieving results.

Associate Engagement
1)Manage the recruitment and selection of staff and maintain adequate staffing and appropriate work assignments.

2)Provide supervision of associates and accept accountability for services provided on the unit.

3)Develop and implement methods to recognize associate accomplishments. Identifies and mentors future leaders for the team, focusing on the quality care, business strategies and seven key results areas.

4)Consistently round on associates to role model positive behaviors, monitor morale, follow-up on organizational initiatives, reduce barriers between administration and staff and improve associate retention.

5)Follow established processes for receiving and resolving employee complaints and concerns.

6)Facilitate participation of staff in nursing and organizational policy formulation and decision making and support staff involvement in shared governance activities at both the unit and house wide level.

7)Actively supports and encourages professional advancement of nursing staff to achieve goals of 50% or greater specialty certifications by RN staff, promotion of at least 2 Excel candidates annually and progress towards advanced degree completion by 1 or more of the RN staff on the unit.

8)Conduct timely performance reviews of all staff in which peer review is a mandatory component of the evaluation process for all associates.

9)Develop and mentor associates to create and support a professional practice environment based on principles of shared governance.

10)Model service and leadership consistent with nursing and organizational strategic goals.

Growth
1)Facilitate at least one hospital wide committee and actively participate in hospital committees, meetings and projects representing the department

2)Network with professionals at other health care facilities for clinical standards and innovations.

3)Prepare business plans and financial feasibility studies for special administrative assignments as requested.

4)Partner with local community organizations and municipalities.

5)Research literature, identify best practices, engage physicians in planning activities and attend specialty workshops in order to identify future trends in healthcare and opportunities for growth.

6)Maintains certification and active membership in one professional organization

7)Demonstrates current knowledge of federal and state legislation affecting area of specialty.

Licensure:
Nurse, Registered (RN)

Education/Experience Required:
• Graduation from approved School of Nursing • 5 years of experience in specialty area • Management development training with progressive supervisory assignments. • BS with MSN or BSN • Management experience 2-3 years • 4 hours annually in stroke care. • Board Certification within two years of hire. • Experience with Level 1 Trauma program

Knowledge, Skills & Abilities Required:
• Ability to live the values of Advocate. • Appropriate clinical skills • Ability to cooperate well with others. • Basic Management Skills • Team Building Skills • Communication Skills • Experienced with national data registries for patient population
• Current RN license in the state of Illinois. • BLS • Member of Specialty Organization.

Physical Requirements and Working Conditions:
• Resilience and flexibility to deal with a changing environment • Ability to work in a fast-paced environment. • May be exposed to hazardous materials and life-threatening diseases. • Travel within the Chicago land area. • Work hours are variable depending in current projects. • 24/7 Accountability; must be available to respond to the changing needs of their department. • This position includes being on call via pager and may require working unusual hours.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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