Part-time Bilingual Patient Service Coordinator

1 day ago

Lafayette, LA, United States Taylor Dental & Braces - a Benevis company Full time

Taylor Dental & Braces

Part-time Bilingual Patient Service Coordinator

Hours: Monday - Friday 8am - 5pm

Join a team that is dedicated to improving lives by creating beautiful smiles At Benevis, we are passionate about providing quality and affordable dental care, making a positive impact in the communities we serve. With over 3000 employees across the nation, we are united in our mission to foster healthy smiles in a fun and supportive environment. Are you excited to help us reach our goal of creating our next million smiles? We have a fantastic opportunity just for you

We are looking for a Bilingual Patient Service Coordinator to enhance our team's mission and assist in delivering exceptional dental care to the community. Play a key role in creating smiles and positive experiences while being part of a caring, collaborative team.

Your impact includes:

  • Engaging with your community by participating in local events, including school screenings and presentations to promote our services.
  • Joining morning huddles to recognize your colleagues and share positive experiences focused on customer service and collaboration.
  • Working with children, as they represent over 70% of our patient base.

Key Responsibilities:

  • Deliver outstanding customer service to patients and parents during check-in and check-out.
  • Provide compassionate support to every patient.
  • Greet all patients and parents warmly when they arrive and thank them when they leave.
  • Keep parents informed about the status of their child's appointment.
  • Maintain a clean and welcoming waiting area and front desk.
  • Verify patient insurance eligibility prior to appointments and ensure accurate records in the patient's file.
  • Communicate service limits with the clinical team before treatment.
  • Prepare patient files in advance of appointments.
  • Collaborate with the clinical team to facilitate same-day care for patients.
  • Help meet office financial goals by ensuring a full hygiene and operative schedule.
  • Schedule follow-up and six-month recall appointments.
  • Handle incoming calls and direct them appropriately, taking messages as needed.
  • Follow up with patients on appointments and any needed treatments through outbound calls.
  • Reorganize patient records at the end of the day to maintain orderly files.
  • Adhere to all regulations and company policies with integrity.
  • Communicate and collect any out-of-pocket balances from patients prior to treatments.
  • Perform additional duties as necessary.

Qualifications:

  • High school diploma or GED equivalent required.
  • Previous experience in a dental or medical office is preferred.
  • Experience in children's dentistry is an advantage.

What We Offer:

  • Competitive compensation.
  • Quarterly bonuses based on office performance.
  • Comprehensive benefits package, including medical, dental, vision, 401K with match, flexible spending accounts, paid time off, company holidays, and more

We value teamwork and mutual respect, ensuring a discrimination-free workplace. We do not tolerate unlawful discrimination or harassment of any kind.

  • Parts Puller | Automotive

    7 days ago

    Lafayette, LA, United States Pull-A-Part Full time

    Job Type Full-time Description "When your car doesn't work, your life doesn't work!" That's our motto here at Pull-A-Part, and it's the challenge that we help our customers overcome every day! We're currently looking for happy, goal-oriented individuals, who love to assist people in solving their automotive issues, to join our team. If you are looking to...

  • Parts Puller | Automotive

    2 weeks ago

    Lafayette, LA, United States Pull-A-Part Full time

    Job Type Full-time Description "When your car doesn't work, your life doesn't work!" That's our motto here at Pull-A-Part, and it's the challenge that we help our customers overcome every day! We're currently looking for happy, goal-oriented individuals, who love to assist people in solving their automotive issues, to join our team. If you are looking to...

  • Bilingual Patient Relations Specialist

    7 days ago

    Lafayette, LA, United States VieMed Full time

    Essential Duties and Responsibilities: Answer calls from patients and other stakeholders Communicate effectively in both English and Spanish to assist patients with their inquiries Coordinate with other teams to ensure first call resolution Provide support such as explaining services and billing to patients Solid understanding of the products and services...

  • Bilingual Patient Relations Specialist

    1 week ago

    Lafayette, LA, United States VieMed Full time

    Essential Duties and Responsibilities: Answer calls from patients and other stakeholders Communicate effectively in both English and Spanish to assist patients with their inquiries Coordinate with other teams to ensure first call resolution Provide support such as explaining services and billing to patients Solid understanding of the products and services...

  • Bilingual Patient Relations Specialist

    2 weeks ago

    Lafayette, LA, United States VieMed Full time

    Essential Duties and Responsibilities: Answer calls from patients and other stakeholders Communicate effectively in both English and Spanish to assist patients with their inquiries Coordinate with other teams to ensure first call resolution Provide support such as explaining services and billing to patients Solid understanding of the products and services...

  • Bilingual Patient Relations Specialist

    3 days ago

    Lafayette, LA, United States VieMed Full time

    Essential Duties and Responsibilities: Answer calls from patients and other stakeholders Communicate effectively in both English and Spanish to assist patients with their inquiries Coordinate with other teams to ensure first call resolution Provide support such as explaining services and billing to patients Solid understanding of the products and services...

  • Bilingual Patient Relations Specialist

    1 day ago

    Lafayette, LA, United States VieMed Full time

    Essential Duties and Responsibilities: Answer calls from patients and other stakeholders Communicate effectively in both English and Spanish to assist patients with their inquiries Coordinate with other teams to ensure first call resolution Provide support such as explaining services and billing to patients Solid understanding of the products and services...

  • Patient Services Representative

    7 days ago

    Lafayette, LA, United States Cardiovascular Institute of the South Full time

    Who We Are: Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a...

  • Patient Services Representative

    1 week ago

    Lafayette, LA, United States Cardiovascular Institute of the South Full time

    Who We Are: Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a...

  • Patient Services Representative

    2 weeks ago

    Lafayette, LA, United States Cardiovascular Institute of the South Full time

    Who We Are: Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a...